- TOEIC tests / Incomplete Sentences / Advanced level # 1
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TOEIC tests / Incomplete Sentences / Advanced level # 1
Bearing Information
Q1 Try and be a little more cheerful because if you don’t bear ……. soon, you’ll make everyone else miserable.
(a) through (b) along (c) up (d) to
answer: (c) up
Q2 We were in a small rowing boat and were terrified that the steamer hadn’t seen us as it was bearing ……. on
us.
(a) down (b) across (c) over (d) under
answer: (a) down
Q3 I fully understand your comments and bearing those in ……., I have made the appropriate decision.
(a) brain (b) mind (c) thought (d) sense
answer: (b) mind
Q4 As we have all worked very hard this year, I’m hoping that our efforts will bear ……..
(a) produce (b) benefits (c) yields (d) fruit
answer: (d) fruit
Q5 We all have our ……. to bear so I should be grateful if you would stop complaining all the time.
(a) problems (b) situations (c) crosses (d) results
answer: (c) crosses
Q6 There is really nothing much you can do to stop it and I’m afraid you’ll just have to ……. and bear it.
(a) scorn (b) grin (c) laugh (d) smile
answer: (b) grin
Q7 I hope you can be patient for a little longer and bear ……. me while I try and solve the problem.
(a) by (b) on (c) at (d) with
answer: (d) with
Q8 She has been proved right in everything she did as the report quite clearly bears ……..
(a) out (b) to (c) for (d) onto
answer: (a) out
Q9 The judge dismissed the new evidence completely because it had no bearing ……. the trial.
(a) to (b) on (c) into (d) by
answer: (b) on
Q10 Quite honestly the two cases are so completely different that they really don’t bear ……..
(a) confirmation (b) contrast (c) comprehension (d) comparison
answer: (d) comparison
2
TOEIC tests / Incomplete Sentences / Advanced level # 2
Cinemas
Q1 Her latest film ……. its object in a very short space of time, which was to shock.
(a) acquired (b) got (c) attained (d) controlled
answer: (c) attained
Q2 The critics ……. to praise the work of this director whatever films he makes.
(a) run (b) continue (c) persist (d) insist
answer: (b) continue
Q3 The film was the first to show conditions in which poor people lived and as such was to ……. future directors.
(a) influence (b) hold (c) infect (d) show
answer: (a) influence
Q4 The only reason for them going to the cinema on that day was to find some form of ……..
(a) internment (b) involvement (c) engrossment (d) entertainment
answer: (d) entertainment
Q5 The director’s intention in making the film was to try and ……. simplicity as seen by a child.
(a) report (b) reprehend (c) represent (d) comprehend
answer: (c) represent
Q6 The fans outside the cinema on the first showing of the film were unwilling to ……. until all the stars had gone
home.
(a) dispose (b) displace (c) discover (d) disperse
answer: (d) disperse
Q7 The delay in ……. the film to the general public was because certain scenes were considered tasteless.
(a) replacing (b) repeating (c) releasing (d) reporting
answer: (c) releasing
Q8 The theme of the second film is quite simply a ……. of the first.
(a) construction (b) continuation (c) continuum (d) continuing
answer: (b) continuation
Q9 In the making of the film the direction is quite ……. from the financing of the project.
(a) separate (b) separation (c) separately (d) separates
answer: (a) separate
Q10 Very often someone will give a ……. of a film and when you see it for yourself, it’s quite different.
(a) describing (b) describes (c) described (d) description
answer: (d) description
3
TOEIC tests / Incomplete Sentences / Advanced level # 3
Cliches
Q1 She’s got the kind of job that seems to keep her occupied all the time — 24-……..
(a) 4(b) 5 (c) 6 (d) 7
answer: (d) 7
Q2 ……., I couldn’t agree with you more.
(a) Totally (b) Clearly (c) Finally (d) Absolutely
answer: (d) Absolutely
Q3 I really think we should talk about the subject we wanted to in the first place and ……. the issue.
(a) advise (b) speak (c) address (d) talk
answer: (c) address
Q4 It’s difficult to say exactly how many people are involved but I would say ……. 50.
(a) around (b) across (c) through (d) into
answer: (a) around
Q5 It was one of those sights that you never forget it was ……..
(a) fine (b) awesome (c) interesting (d) clear
answer: (b) awesome
Q6 We don’t know precisely how much it will cost but I could give a ……. figure of 6 million dollars.
(a) ball field (b) ball place (c) ball park (d) ball game
answer: (c) ball park
Q7 I agree with what you say, ……. but …
(a) wholly (b) basically (c) quickly (d) simply
answer: (b) basically
Q8 You fill in those forms on a weekly ……..
(a) stand (b) base (c) size (d) basis
answer: (d) basis
Q9 I hope you will be patient and ……. with me a minute.
(a) stay (b) hold (c) bear (d) maintain
answer: (c) bear
Q10 It’s difficult to see how to get out of this situation because we’re between a rock and a ……. place.
(a) difficult (b) hard (c) soft (d) firm
answer: (b) hard
4
TOEIC tests / Incomplete Sentences / Advanced level # 4
Mistaken Identity
Q1 Interviewer: Perhaps you could start by telling us why you’ve ……..
(a) obtained for this job (b) applied for this job
(c) intended for this job (d) asked for this job
answer: (b) applied for this job
Q2 Candidate: I think the main reason is because I like working in ……..
(a) the free air (b) the clear air(c) the pure air (d) the open air
answer: (d) the open air
Q3 Interviewer: You mean you like the idea of an office with ……..
(a) air control (b) air managment(c) air conditioning (d) air condition
answer: (c) air conditioning
Q4 Candidate: I’m sorry I don’t understand what you’re ……..
(a) in about (b) on about (c) for about (d) off about
answer: (b) on about
Q5 Interviewer: I should have thought this was ……..
(a) clear obvious (b) mostly obvious (c) pretty obvious (d) mainly obvious
answer: (c) pretty obvious
Q6 Candidate: Not to me, ……..
(a) it isn’t (b) it can’t be (c) it won’t be(d) it will be
answer: (a) it isn’t
Q7 Interviewer: I think there must be a mistake, I ……..
(a) put it you’re Mr Johnson (b) take it you’re Mr Johnson
(c) place it you’re Mr Johnson (d) try it you’re Mr Johnson
answer: (b) take it you’re Mr Johnson
Q8 Candidate: I’m Mr Jensen. I’m afraid it’s a case of ……..
(a) mistaken personality(b) mistaken character
(c) mistaken person (d) mistaken identity
answer: (d) mistaken identity
Q9 Interviewer: So you’re not after the job of guardian, ……..
(a) I presume (b) I pretend (c) I prefer (d) I preview
answer: (a) I presume
Q10 Candidate: No, sorry as I said I like working outside, I want to be a gardener, ……..
(a) if you don’t care (b) if you don’t agree (c) if you don’t mind (d) if you don’t see
answer: (c) if you don’t mind
5
TOEIC tests / Incomplete Sentences / Advanced level # 5
Speaking: At the Station
Q1 The train now ……. at the platform 6 is the 10.45 for London.
(a) sitting (b) standing (c) waiting (d) remaining
answer: (b) standing
Q2 Unfortunately it is now 11 o’clock and so there is a ……. of 15 minutes already.
(a) waiting (b) lateness (c) space (d) delay
answer: (d) delay
Q3 The train at platform 14 cannot leave because there is a power ……. on that particular line…
(a) failure (b) miss (c) failing (d) missing
answer: (a) failure
Q4 The train for London at platform 6 is still there and is not ……. to leave for at least 20 minutes.
(a) intended (b) expected (c) proposed (d) awaited
answer: (b) expected
Q5 The small cafe situated near platform 6 is now ……. free cups of tea to those waiting for the London train.
(a) discharging (b) dispensing (c) offering (d) disposing
answer: (c) offering
Q6 Severe storms last night together with heavy rainfall means that some of the lines of the station are now
……..
(a) waterlogged (b) waterproof (c) water soaked (d) waterfall
answer: (a) waterlogged
Q7 We thought for a moment that the 10.45 for London might be about to catch fire but it was a ……. alarm.
(a) wrong (b) false (c) difficult (d) general
answer: (b) false
Q8 This is a general notice for all passengers: the restaurant in the main ……. is now open.
(a) concord (b) conduit (c) concourse (d) condition
answer: (c) concourse
Q9 There was in fact a small fire in the train on platform 6 but we’re glad to tell you that the flames have been
……..
(a) distinguished(b) dampened (c) saturated (d) extinguished
answer: (d) extinguished
Q10 We regret to announce that the 10.45 for London is now out of service because the driver is having a nervous
……..
(a) breakdown (b) low down (c) breakout (d) low break
answer: (a) breakdown
6
TOEIC tests / Incomplete Sentences / Advanced level # 6
Speaking: At the Supermarket
Q1 Will the driver of the blue Ford Fiesta XYZ 343 please ……. their car.
(a) send (b) move (c) take (d) tow
answer: (b) move
Q2 The reason for this is that the Fiesta is ……. our delivery lorry from leaving the premises.
(a) holding (b) keeping (c) preventing (d) promoting
answer: (c) preventing
Q3 We ask the ……. of this vehicle to go back to their car as soon as possible and park their car in another space.
(a) possessor (b) possessing (c) ownership (d) owner
answer: (d) owner
Q4 This is a customer …….. We have a special offer at the moment on bananas.
(a) audition (b) announcement (c) statement (d) prediction
answer: (b) announcement
Q5 For the next hour it will be possible to buy just one ……. of bananas and get one more free.
(a) bunch (b) branch (c) hand (d) group
answer: (a) bunch
Q6 Further to our ……. for the Ford Fiesta to be reparked, this matter is now very urgent. Our lorry cannot get out.
(a) saying (b) asking (c) request (d) question
answer: (c) request
Q7 We have to inform our customers that the store will be closing in half an hour’s ……..
(a) o’clock (b) time (c) hour (d) duration
answer: (b) time
Q8 We would like to ……. our customers that over the Christmas period we will be closing an hour earlier than
usual.
(a) remember (b) retake (c) repeat (d) remind
answer: (d) remind
Q9 There are now only ten minutes remaining for you to make your ……. and go to the checkout.
(a) purchases (b) buying (c) sales (d) selling
answer: (a) purchases
Q10 A final ……. for the driver of the Ford Fiesta: there is no need now to repark as our delivery lorry has done that
for you!
(a) note (b) message (c) saying (d) hint
answer: (b) message
7
TOEIC tests / Incomplete Sentences / Advanced level # 7
Speaking: At the Theatre
Q1 Ladies and gentlemen, I want to thank you for your ……. of our performance.
(a) appearance (b) appreciation (c) appeasement (d) apparition
answer: (b) appreciation
Q2 We have done this play many times in different towns but your ……. has been the greatest so far.
(a) appointment (b) application (c) apposition (d) applause
answer: (d) applause
Q3 We will always remember the way you stood up and ……. at some of the speeches in the play.
(a) clapped (b) clopped (c) clipped (d) clammed
answer: (a) clapped
Q4 Our leading actor is unable to come on the stage at the moment because he is ……. with emotion.
(a) overtaken (b) overdrawn (c) overcome (d) overturned
answer: (c) overcome
Q5 Don’t worry I’m sure it’s only ……. and that he’ll soon recover before the next performance.
(a) temperate (b) temporary (c) contemporary (d) temporarily
answer: (b) temporary
Q6 That is the reason why I am standing here and making this short ……..
(a) speak (b) speaking (c) spoke (d) speech
answer: (d) speech
Q7 The leading lady is also absent from our stage and you can probably hear her ……. her heart out as I speak.
(a) sobbing (b) soaking (c) spitting (d) calling
answer: (a) sobbing
Q8 I think that the main ……. for all this emotion is probably the way you have reacted to the play.
(a) ratio (b) reason (c) ration (d) rate
answer: (b) reason
Q9 You see throughout our ……. season we have never received so much laughter as we have from you.
(a) currant (b) curious (c) current (d) curtain
answer: (c) current
Q10 The reason for this is possibly that you thought it was a ……. but in fact it is a tragedy.
(a) comic (b) comedy (c) comedian (d) comely
answer: (b) comedy
8
TOEIC tests / Incomplete Sentences / Advanced level # 8
Speaking: The Broadcast
Q1 Welcome to Radio News and now over to our ……. who’s covering the procession this morning.
(a) reviewer (b) reporter (c) announcer (d) introducer
answer: (b) reporter
Q2 Hi listeners, I should explain that I have a ……. eye view of this magnificent sight as the parade passes
underneath me.
(a) cat’s (b) dog’s (c) bird’s (d) rat’s
answer: (c) bird’s
Q3 To tell you the truth I shouldn’t be ……. up here on top of this large statue of Field Marshal Smith.
(a) caught (b) catching (c) cornered (d) perched
answer: (d) perched
Q4 There is a long line of soldiers on horseback marching to the sound of a ……. band.
(a) copper (b) brass (c) zinc (d) aluminium
answer: (b) brass
Q5 It really is quite uncomfortable up here and there’s a policeman ……. at me, which I don’t like.
(a) spying (b) guiding (c) staring (d) starring
answer: (c) staring
Q6 After the soldiers I can see a group of circus ……. who are jumping and dancing as they go.
(a) members (b) doers (c) actors (d) performers
answer: (d) performers
Q7 Next I can see some pensioners slowly moving along the road and some can’t walk and are in ……..
(a) highchairs (b) low chairs (c) wheelchairs (d) pushchairs
answer: (c) wheelchairs
Q8 That policeman is getting out his ……. and walking near the statue I’m sitting on.
(a) notebook (b) exercise book (c) storybook (d) copybook
answer: (a) notebook
Q9 It has started to rain and I shall get ……. to the skin if I stay much longer up here.
(a) sunk (b) suited (c) stuck (d) soaked
answer: (d) soaked
Q10 Oh dear, listeners, I shall have to return you to the studio because the policeman says he is going to ……. me.
(a) seize (b) arrest (c) grasp (d) hold
answer: (b) arrest
9
TOEIC tests / Incomplete Sentences / Advanced level # 9
What comes next (the bill)
Q1 This is most embarrassing. I can’t pay the bill for my meal. I’m afraid ……..
(a) I’ve forgotten my wallet at home (b) I’ve left my wallet at home
(c) I’ve abandoned my wallet at home (d) I’ve quit my wallet at home
answer: (b) I’ve left my wallet at home
Q2 I would be most obliged if you ……..
(a) let me to pay later (b) permit me pay later
(c) allow me to pay later (d) grant me to pay later
answer: (c) allow me to pay later
Q3 The other thing I could do is ……..
(a) leave my watch as a present (b) leave my watch as a token
(c) leave my watch as a gift (d) leave my watch as a deposit
answer: (d) leave my watch as a deposit
Q4 I can see by the expression on your face ……..
(a) you don’t really like the thought (b) you don’t really like the concept
(c) you don’t really like the idea (d) you don’t really like the belief
answer: (c) you don’t really like the idea
Q5 I could phone someone to ……..
(a) take me the money (b) bring me the money (c) carry me the money (d) gain me the money
answer: (b) bring me the money
Q6 I see. So what you are saying is ……..
(a) I’m holding up your trade (b) I’m holding off your trade
(c) I’m holding on your trade (d) I’m holding in your trade
answer: (a) I’m holding up your trade
Q7 Well, I did say I was sorry and I think ……..
(a) you’re being very indistinct (b) you’re being very unclear
(c) you’re being very unfavourable (d) you’re being very unreasonable
answer: (d) you’re being very unreasonable
Q8 You say you have no choice but to ……..
(a) collect the manager (b) call the manager (c) deliver the manager (d) present the manager
answer: (b) call the manager
Q9 That sounds a good idea. I’m sure he’ll ……..
(a) symbolise (b) energise (c) sympathise (d) eulogise
answer: (c) sympathise
Q10 All right, all right Mr manager. Just as you say, ……..
(a) of course I’ll wash the dishes in the kitchen (b) inevitably I’ll wash the dishes in the kitchen
(c) understandably I’ll wash the dishes in the kitchen (d) indubitably I’ll wash the dishes in the kitchen
answer: (a) of course I’ll wash the dishes in the kitchen
10
TOEIC tests / Incomplete Sentences / Advanced level # 10
Accounts
Q1 In order to check all the telephone calls made during the month I want the account to be ……..
(a) detailed (b) particular (c) specialized (d) itemized
answer: (d) itemized
Q2 All the representatives are allowed to spend money for entertaining with their ……. account.
(a) expensive (b) expending (c) expense (d) expenses
answer: (c) expense
Q3 To spread the cost of spending on articles you buy many big departments let you open a ……..
(a) credible (b) credit (c) credited (d) credulous
answer: (b) credit
Q4 Once you are earning money and you want to keep it safe, you can always ……. an account with a bank.
(a) open (b) start (c) begin (d) commence
answer: (a) open
Q5 At the end of thirty days the company will ask you to ……. the account.
(a) arrange (b) finish (c) end (d) settle
answer: (d) settle
Q6 The finance director is responsible for ……. the accounts for the business.
(a) holding (b) keeping (c) taking (d) finding
answer: (b) keeping
Q7 At the end of the financial year it is the responsibility of the chief finance officer to ……. the accounts.
(a) print (b) edit (c) publish (d) direct
answer: (c) publish
Q8 Before they got married, they decided to open a ……. account.
(a) united (b) joint (c) unified (d) combined
answer: (b) joint
Q9 If you have saved some money, it is a good idea to put the money into a ……. account.
(a) heap (b) pile (c) lump (d) deposit
answer: (d) deposit
Q10 However hard I try, I find it impossible to account ……. this missing sum of money.
(a) with (b) to (c) for (d) by
answer: (c) for
11
TOEIC tests / Incomplete Sentences / Advanced level # 11
Advertising
Q1 In order to make a sensible ……. among the different vacuum cleaners available, it is important to do some
research.
(a) comparing (b) comparison (c) compares (d) comparative
answer: (b) comparison
Q2 The local department store has to make a sustained effort at this time of the year to ……. customer demand for
summer clothing.
(a) satisfy (b) satisfaction (c) satisfies (d) satisfying
answer: (a) satisfy
Q3 A good team leader must be able to ……. his colleagues to face the challenge of a downturn in business.
(a) inspiring (b) inspiration (c) inspires (d) inspire
answer: (d) inspire
Q4 The ……. trend in children’s desire to wear designer label clothes should be exploited.
(a) currant (b) current (c) occuring (d) occured
answer: (b) current
Q5 You have to ……. the public that it is in their own interest to read the instructions on all our medicines.
(a) convict (b) conviction (c) convince (d) convincing
answer: (c) convince
Q6 In order to survive in this business you must adopt a ……. stance.
(a) competition (b) competing (c) competitor (d) competitive
answer: (d) competitive
Q7 The ……. of alcohol is not allowed in any of the company’s premises in order to present a clean image.
(a) consumer (b) consumption (c) consuming (d) consumes
answer: (b) consumption
Q8 When you are setting out to ……. new customers in an advertisement, choose the right words.
(a) attraction (b) attractive (c) attract (d) attracts
answer: (c) attract
Q9 The really effective television commercial is the one that ……. you of its authenticity.
(a) persuades (b) persuasion (c) persuasive (d) persuading
answer: (a) persuades
Q10 I can strongly recommend this ……. as the best available on the market today.
(a) producer (b) product (c) production (d) produce
answer: (b) product
12
TOEIC tests / Incomplete Sentences / Advanced level # 12
Agreements
Q1 The contract was signed by the three partners who thus agreed to ……. by terms and conditions contained in
it.
(a) follow (b) adhere (c) abide (d) stick
answer: (c) abide
Q2 There was nothing in the contract that ……. who would be responsible in the event that one of the partners
became seriously ill.
(a) pointed (b) specified (c) printed(d) developed
answer: (b) specified
Q3 An independent adviser was called in after the collapse of the company to ……. some of the issues that were
not clear.
(a) result (b) retake (c) restrain (d) resolve
answer: (d) resolve
Q4 One of the ……. mentioned in the original agreement has decided that she does not want to continue with the
profit-sharing scheme.
(a) partakers (b) participants (c) particles (d) parties
answer: (d) parties
Q5 In view of the serious problems associated with the takeover the newspaper company has decided to ……. its
offer of financial help.
(a) throw (b) reject (c) cancel (d) deter
answer: (c) cancel
Q6 The main problem was that the newly formed organisation was not attracting enough work and so they
decided to ……. the services of a public relations expert.
(a) call (b) engage (c) enter (d) register
answer: (b) engage
Q7 That company has been in business for over 100 years and in fact was ……. in 1899.
(a) grounded (b) established (c) found (d) invented
answer: (b) established
Q8 After the complaint had been received from the customer about poor service, she was given a written ……. that
the matter would be put right.
(a) paper (b) insurance (c) assurance (d) conviction
answer: (c) assurance
Q9 They were very careful to make sure in the original agreement that ……. would be made to pay for staff
redundancies.
(a) foresight (b) forecast (c) providing (d) provision
answer: (d) provision
Q10 We decided to employ a solicitor who would be able to ……. the extent of our liability in this matter.
(a) decipher (b) decide (c) defer (d) determine
answer: (d) determine
13
TOEIC tests / Incomplete Sentences / Advanced level # 13
Applying for that Job
Q1 I would be very interested in ……. for that job.
(a) entering (b) working (c) applying(d) writing
answer: (c) applying
Q2 Do you want to ……. as a candidate in the local elections?
(a) stand (b) sit (c) go (d) try
answer: (a) stand
Q3 They are completely ……. up with all the noise in the centre of town.
(a) tired (b) fed (c) sick (d) ill
answer: (b) fed
Q4 The reason there are no buses is because the drivers are on ……..
(a) hit (b) stop (c) strike (d) leave
answer: (c) strike
Q5 The government has changed its policy and had a complete change of ……..
(a) view (b) opinion (c) mind (d) heart
answer: (d) heart
Q6 This supermarket is trying to ……. young shoppers by offering fashionable clothes.
(a) target (b) persuade (c) encourage (d) trap
answer: (a) target
Q7 You should have ……. those shares when they were cheap.
(a) taken out (b) sold off (c) bought up (d) taken over
answer: (c) bought up
Q8 You must try and hurry up because my patience is ……. out.
(a) running (b) racing (c) pacing (d) turning
answer: (a) running
Q9 Have you ever tried your ……. at running a business?
(a) arm (b) finger (c) hand (d) leg
answer: (c) hand
Q10 After all these years she has decided to take early ……..
(a) leave (b) finishing (c) departure (d) retirement
answer: (d) retirement
14
TOEIC tests / Incomplete Sentences / Advanced level # 14
Are You in Debt?
Q1 Going on a spending ……. with your credit card and no concern about how you pay back the money you
borrow, is a growing habit these days.
(a) burst (b) spree (c) flight (d) day
answer: (b) spree
Q2 There is a popular demand for the system that allows credit companies to offer unlimited credit to young
people to be ……..
(a) overhauled (b) overseen (c) overlooked(d) overtaken
answer: (a) overhauled
Q3 It has been ……. by a government agency that the percentage of under 25 year olds owing large sums to
companies is on the increase.
(a) distinguished (b) deciphered (c) dissolved (d) disclosed
answer: (d) disclosed
Q4 One director of a major credit company has already been forced to ……. because of the bad publicity his
company has attracted.
(a) step over (b) step through (c) step down (d) step out
answer: (c) step down
Q5 One solution that has been suggested to control credit is to ……. the regulations to make it more difficult to get
credit in the first place.
(a) step under (b) step up (c) step by (d) step across
answer: (b) step up
Q6 The main problem is that a debt ……. has developed recently believing that it is cool to owe large sums of
money.
(a) cultivation (b) cult (c) cultivate (d) culture
answer: (d) culture
Q7 Recent reports have ……. that being in debt is not now looked upon as a disgrace but rather as an attractive
way of life.
(a) revealed (b) restored (c) replied (d) responded
answer: (a) revealed
Q8 In reality it’s a very long ……. to get from owing to paying off all your debts.
(a) hail (b) halt (c) haul (d) help
answer: (c) haul
Q9 There are frequently ……. in the family home between parents and children about whether you should enter
into credit agreements.
(a) collisions (b) clashes (c) claims (d) crashes
answer: (b) clashes
Q10 What concerns people most are the mounting ……. among governments that it will take at least a generation
for us to be rid of excessive debt.
(a) frights (b) fearful (c) fears (d) afraid
answer: (c) fears
15
TOEIC tests / Incomplete Sentences / Advanced level # 15
At the Computer
Q1 Without the right software I’m afraid you can’t ……. that particular program.
(a) reach (b) access (c) obtain (d) find
answer: (b) access
Q2 The aim of the office manager is to ……. enough room on the building plans so that each employee can have
space for a personal computer.
(a) arrange (b) accord (c) allocate (d) organize
answer: (c) allocate
Q3 Remember that before you leave your workstation, always ……. your computer.
(a) shut out (b) shut up (c) shut in (d) shut down
answer: (d) shut down
Q4 It’s quite easy if you want to find folders and files on the computer, all you do is click here and it immediately
starts ……..
(a) seeking (b) searching (c) looking (d) checking
answer: (b) searching
Q5 I have tried and tried again and again and no matter what I do it still shows “error” — I just can’t ……. what’s
wrong.
(a) look out (b) check out (c) figure out (d) bring out
answer: (c) figure out
Q6 I spent hours writing that report and checking all the information was correct and then without thinking I
pressed the ……. button.
(a) ‘destroy’ (b) ‘delete’ (c) ‘deface’ (d) ‘deny’
answer: (b) ‘delete’
Q7 It’s a really clever piece of software because it enables you to ……. on your screen all the information in
columns.
(a) illustrate (b) depict (c) display (d) delineate
answer: (c) display
Q8 Unfortunately this program is not ……. with the operating system on my computer.
(a) amicable (b) compatible (c) adaptable (d) amenable
answer: (b) compatible
Q9 When you see that particular symbol on the screen, you have to take that as a ……. that something is wrong.
(a) indicating (b) checking (c) briefing (d) warning
answer: (d) warning
Q10 With this program you can always check your spelling and grammar and if you don’t want to accept what it
shows, you simply press ……..
(a) ‘ignore’ (b) ‘quit’ (c) ‘leave’ (d) ‘forget’
answer: (a) ‘ignore’
16
TOEIC tests / Incomplete Sentences / Advanced level # 16
At the Office (1)
Q1 Concern was expressed by the office manager that the company would buy an ……. financial package.
(a) agreeable (b) affordable (c) absolute (d) actual
answer: (b) affordable
Q2 The main ……. of stationery for the office suddenly announced there would be an overall increase in their
prices.
(a) provision (b) producer (c) provisional (d) provider
answer: (d) provider
Q3 The chief administrative officer disliked lack of attention to detail and insisted that such mistakes should never
……..
(a) recur (b) repeat (c) retake (d) refer
answer: (a) recur
Q4 Once again the company has had to make a ……. in the number of office staff to try and recoup their losses.
(a) reducing (b) reduction (c) reduce (d) reduces
answer: (b) reduction
Q5 The ……. of zip discs in the office is running dangerously low.
(a) share (b) state (c) stock (d) selection
answer: (c) stock
Q6 If the managers want to stay employed, they will have to learn how to stay on ……. of their jobs.
(a) summit (b) top (c) head (d) line
answer: (b) top
Q7 It’s not worth paying for an annual service when you can simply call the supplier on an as-……. basis.
(a) needed (b) noted (c) called (d) told
answer: (a) needed
Q8 The new office manager will be in ……. of all the IT requirements that the company uses.
(a) use (b) mind (c) case (d) charge
answer: (d) charge
Q9 Currently there is a shortage of clerical staff but it is hoped that by the end of the year they will be up to full
……..
(a) capability (b) capacity (c) control (d) capable
answer: (b) capacity
Q10 Staff are always encouraged to work by themselves and whenever they meet a problem, they should use their
own ……..
(a) initiative (b) interest (c) involvement (d) initial
answer: (a) initiative
17
TOEIC tests / Incomplete Sentences / Advanced level # 17
At the Office (2)
Q1 On her retirement she was given a substantial cheque in ……. of all the work she had done over the last 20
years.
(a) respect (b) thought (c) appreciation (d) belief
answer: (c) appreciation
Q2 Having attended the office procedures course all employees were expected to ……. what they had learned and
introduce it into their daily routine.
(a) reinforce (b) respond (c) react (d) resource
answer: (a) reinforce
Q3 Visiting clients had commented on the casual dress ……. of most of the clerical staff.
(a) manner (b) method (c) feature (d) code
answer: (d) code
Q4 The ……. of staff doing physical exercises before the start of the day is well established in Japanese
companies.
(a) practical (b) practicality (c) practice (d) practically
answer: (c) practice
Q5 There is a lengthy procedure used in this office for staff who have produced shoddy work and it begins with a
……. warning.
(a) wordy (b) verbal (c) worded (d) verbose
answer: (b) verbal
Q6 There was no fixed agenda for that particular day as it was to be regarded simply as a ……. meeting.
(a) possible (b) probable (c) unplanned (d) casual
answer: (d) casual
Q7 At the interview all the candidates were shown round the building but could only really catch a ……. of the sort
of work being carried out.
(a) look (b) view (c) glimpse (d) picture
answer: (c) glimpse
Q8 They really need to keep a check on the stationery supplies as they’ve run ……. A4 paper once again.
(a) in to (b) up for (c) out of (d) up to
answer: (c) out of
Q9 Managers prefer to select people who have been ……. to many different types of office environments.
(a) devoted (b) exposed (c) opened (d) experienced
answer: (b) exposed
Q10 A troubleshooter was brought into the office from another firm to get rid of some very ……. procedures.
(a) outdated (b) completed (c) finished (d) ended
answer: (a) outdated
18
TOEIC tests / Incomplete Sentences / Advanced level # 18
At the Shops
Q1 We got there early so that we could get the best ……. in the sale before anyone else.
(a) objects (b) products (c) bargains (d) offerings
answer: (c) bargains
Q2 If you ……. with me, I’ll go and see whether we have that in your size.
(a) hold (b) stay (c) bear (d) wait
answer: (c) bear
Q3 The trouble with these huge superstores is that they don’t have enough ……. to deal with customers at busy
times.
(a) barriers (b) sales points (c) exits (d) checkouts
answer: (d) checkouts
Q4 It started off as a small street corner shop over 30 years ago but it has now ……. into a massive department
store.
(a) expanded (b) extended (c) explored (d) enlarged
answer: (a) expanded
Q5 Take a good look at the receipt when you leave so that you can see that all the ……. have been listed.
(a) proceeds (b) items (c) products (d) produce
answer: (b) items
Q6 Whenever I go to the old part of a city, I like to ……. all the shops selling antiques.
(a) examine (b) search (c) check (d) explore
answer: (d) explore
Q7 Are you aware of the latest ……. in children’s clothing?
(a) tendency (b) trend (c) custom (d) habit
answer: (b) trend
Q8 They’re quite ……. in their policy of not giving refunds without a receipt in this store.
(a) severe (b) strong (c) strict (d) hard
answer: (c) strict
Q9 They have a ……. restriction in the shop with regard to the number of items of clothing that you can try on at
one time.
(a) legal (b) reasonable (c) required (d) mandatory
answer: (d) mandatory
Q10 The extent of the ……. available in this one store is more than you can possibly imagine.
(a) merchandise (b) objects (c) produce (d) articles
answer: (a) merchandise
19
TOEIC tests / Incomplete Sentences / Advanced level # 19
Business
Q1 I was pleased to receive your response to my proposal but there are one or two points that need ……..
(a) notification(b) certification (c) clarification (d) signification
answer: (c) clarification
Q2 A report has just been ……. that gives details of the causes of this trend towards informality in the business
sector.
(a) published (b) directed (c) opened (d) held
answer: (a) published
Q3 According to the ……. in the report it is clear that employees under the age of 35 prefer to dress casually at
work.
(a) seeking (b) searching (c) findings (d) probing
answer: (c) findings
Q4 Thirty years ago this kind of informality would not have been ……..
(a) withheld (b) endured (c) suffered (d) tolerated
answer: (d) tolerated
Q5 All employees are kindly requested to ……. from smoking in the presence of customers.
(a) stop (b) restrain (c) refrain (d) restrict
answer: (c) refrain
Q6 The meeting went on for three hours and as a result there was no time left to discuss all the topics on the
……..
(a) list (b) index (c) contents (d) agenda
answer: (d) agenda
Q7 There’s really no point in hoping to add important topics right at the end of the meeting under the heading of
any other ……..
(a) business (b) work (c) activity (d) tasks
answer: (a) business
Q8 The chairman was obliged to bring the meeting to a ……. because a fire broke out in the adjoining room.
(a) cessation (b) standstill (c) stopping (d) halt
answer: (d) halt
Q9 It is absolutely essential that the clerk takes care to ……. any decisions that have been reached during the
meeting.
(a) time (b) minute (c) detail (d) measure
answer: (b) minute
Q10 As so few members had turned up at the meeting, it was decided to ……. it until further notice.
(a) delay (b) wait (c) postpone (d) hold
answer: (c) postpone
20
TOEIC tests / Incomplete Sentences / Advanced level # 20
Business Expressions (1)
Q1 I heard of a new company today with which we should co-operate and ……. business with.
(a) make (b) create (c) have (d) do
answer: (d) do
Q2 Shortly after he was dismissed from the firm he decided to ……. himself up in his own business.
(a) put (b) set (c) place (d) hold
answer: (b) set
Q3 They went ……. business shortly after their children had left home and got married.
(a) out (b) in (c) into (d) on
answer: (c) into
Q4 As soon as they heard what had happened, they ……. it their business to find out the truth.
(a) made (b) tried (c) managed (d) called
answer: (a) made
Q5 I would ask you kindly not to interfere with what I’m doing as in all honesty it’s ……. of your business.
(a) no (b) nothing (c) none (d) nor
answer: (c) none
Q6 Despite all the alterations that are taking place in the department store, the management wanted to explain it
was business as ……..
(a) common (b) practical (c) frequent (d) usual
answer: (d) usual
Q7 She knew that there was some kind of ……. business going on because strange things were happening.
(a) weird (b) unusual (c) funny (d) stupid
answer: (c) funny
Q8 We really can’t delay any more with our plans and must ……. down to business as soon as possible.
(a) set (b) get (c) cut (d) find
answer: (b) get
Q9 When the bomb went off, most of the injured were just ordinary people going ……. their business.
(a) about (b) along (c) across (d) through
answer: (a) about
Q10 Although they had high hopes that they would be successful, they ……. out of business within six months.
(a) turned (b) came (c) went (d) fell
answer: (c) went
21
TOEIC tests / Incomplete Sentences / Advanced level # 21
Business Expressions (2)
Q1 I’ve warned you before that you shouldn’t get involved in this matter and you have ……. business discussing it.
(a) some (b) little (c) no (d) not
answer: (c) no
Q2 That’s really not my concern at all and I’m certainly not ……. the business of telling others what to do.
(a) in (b) out (c) of (d) by
answer: (a) in
Q3 She was very enthusiastic about her new job and was making rapid progress ……. nobody’s business.
(a) as (b) with (c) similar (d) like
answer: (d) like
Q4 I really wouldn’t joke about it because these people are deadly serious and ……. business.
(a) signify (b) mean (c) require (d) need
answer: (b) mean
Q5 He didn’t hesitate to tell me that I wasn’t wanted and just told me to ……. my own business.
(a) concern (b) look after (c) tend to (d) mind
answer: (d) mind
Q6 I’m afraid it won’t be possible to talk to the boss today because he’s away ……. business till Tuesday.
(a) off (b) on (c) for (d) to
answer: (b) on
Q7 He was very keen that we kept in touch and for that reason he handed me his business ……..
(a) ticket (b) paper (c) card (d) notice
answer: (c) card
Q8 This is the really important part of the machine and that’s why we call it the business ……..
(a) centre (b) end (c) area (d) point
answer: (b) end
Q9 The whole site has nothing but offices and administration centres and that’s why we call it a business ……..
(a) place (b) situation (c) field (d) park
answer: (d) park
Q10 All the famous film stars, actors, directors and writers were at the festival representing the world of …….
business.
(a) play (b) drama (c) show (d) performance
answer: (c) show
22
TOEIC tests / Incomplete Sentences / Advanced level # 22
Code of Practice
Q1 The company had its own code of ……. in these matters.
(a) behaviour (b) practice (c) dealing (d) attitude
answer: (b) practice
Q2 This is a ……. example of what not to do.
(a) critical (b) pure (c) simple (d) prime
answer: (d) prime
Q3 Plans have already been drawn ……. to deal with such situations.
(a) over (b) through (c) up (d) into
answer: (c) up
Q4 Thousands of ……. are already signing up for this new telephone service.
(a) individuals (b) subscribers (c) applicants (d) interviewees
answer: (b) subscribers
Q5 Job losses are mainly in the ……. sectors of the industry.
(a) blue-collar (b) red-collar (c) stiff-collar (d) high-collar
answer: (a) blue-collar
Q6 The circular will contain ……. financial information to help investors.
(a) key (b) obvious (c) intelligent (d) noted
answer: (a) key
Q7 The report is ……. to show better than expected results.
(a) necessary (b) possibly (c) clearly (d) likely
answer: (d) likely
Q8 So many of these animals have been shot over the years that they are now classed as ……. species.
(a) dangerous (b) endangered (c) unwanted (d) limited
answer: (b) endangered
Q9 Some people are ……. to learn a foreign language.
(a) unaccustomed (b) shy (c) reluctant (d) inhibited
answer: (c) reluctant
Q10 It was a big ……. for her to give up her acting career to look after her family.
(a) trial (b) sacrifice (c) endeavour (d) test
answer: (b) sacrifice
23
TOEIC tests / Incomplete Sentences / Advanced level # 23
Computers
Q1 My computer is not capable of saving material on a separate ……. because it has no floppy drive.
(a) space (b) compact (c) disc (d) place
answer: (c) disc
Q2 I understand that I can make it possible for both my computers to share the same programs by means of
……..
(a) joining (b) connecting (c) linking (d) networking
answer: (d) networking
Q3 I had only had my computer for three weeks when I had to have the hard drive ……..
(a) replaced (b) restored (c) retaken (d) revived
answer: (a) replaced
Q4 Laptop computers are becoming more and more ……. in the business world.
(a) famous (b) popular (c) sought (d) wished
answer: (b) popular
Q5 You have to have a really ……. mind in order to get your head round some of today’s computing technology.
(a) acute (b) cut (c) razor (d) sharp
answer: (d) sharp
Q6 The great advantage of having an external zip drive is that you can use it as an extra means of ……..
(a) hoarding (b) keeping (c) holding (d) storage
answer: (d) storage
Q7 They tried very hard to install the new components on the computer but the language in the manual was too
……. for them to understand.
(a) technical (b) technique (c) technician (d) technically
answer: (a) technical
Q8 When you look at the modern office today you could compare the changes with those that took place in the
industrial ……. in the 19th century.
(a) revolt (b) revolution (c) revolting (d) revolving
answer: (b) revolution
Q9 In order to ……. the method by which staff pay is calculated the company has bought a new software package.
(a) facile (b) facility (c) factual (d) facilitate
answer: (d) facilitate
Q10 Obviously a computer can take all the hard work out of ……. a large mass of data.
(a) proceeding (b) procedure (c) processing (d) processes
answer: (c) processing
24
TOEIC tests / Incomplete Sentences / Advanced level # 24
Credit Card Holders
Q1 The stock market has hit new ……. this year.
(a) lows (b) bottoms (c) depths (d) ends
answer: (a) lows
Q2 The government has decided to hold an ……. into the latest financial scandal.
(a) examination (b) enquiry (c) evaluation (d) interpretation
answer: (b) enquiry
Q3 The animal rights organisation has ……. a new campaign to make people aware of cruelty to animals.
(a) launched (b) pursued (c) offered (d) ejected
answer: (a) launched
Q4 I was totally ……. of the increased taxes.
(a) unknowing (b) unclear (c) incredulous (d) unaware
answer: (d) unaware
Q5 The price of petrol has ……. again.
(a) raised (b) risen (c) escalated (d) ascended
answer: (b) risen
Q6 The ordinary person is again being asked to ……. to pay for dental treatment.
(a) stump up (b) throw up (c) cheer up (d) bring up
answer: (a) stump up
Q7 This car is intended for the ……. market only.
(a) internal (b) external (c) export (d) outside
answer: (c) export
Q8 Credit card holders struggle very hard to ……. the amount they owe.
(a) reduce (b) deduct (c) curtail (d) shorten
answer: (a) reduce
Q9 This charity was set up to ……. money for the poor.
(a) collect (b) gather (c) assemble (d) convene
answer: (a) collect
Q10 Everything ……. all right in the end.
(a) happened (b) occurred (c) turned up (d) turned out
answer: (d) turned out
25
TOEIC tests / Incomplete Sentences / Advanced level # 25
Employment and Training
Q1 We’re paying for a stand at the new industrial exhibition with a view to ……. interest among potential
employees in our company.
(a) generalizing (b) generating (c) germinating (d) gesticulating
answer: (b) generating
Q2 For the first three months of your employment with the firm you will be under the care of a ……..
(a) minor (b) monitor (c) mender (d) mentor
answer: (d) mentor
Q3 Although she was very tempted to accept the job she was offered, she had to ……. the offer because the
salary would have been insufficient.
(a) return (b) reject (c) refuse (d) repeat
answer: (b) reject
Q4 A university education is of course important but it is essential that all employees undergo a period of intensive
……..
(a) preparation (b) concentration(c) training (d) learning
answer: (c) training
Q5 A newsletter is sent out every ten days to all the staff so that they receive a regular ……. on recent
appointments.
(a) update (b) dating (c) dates (d) dated
answer: (a) update
Q6 Part of the ongoing training is to ensure that a regular time and place are ……. for department heads to meet
their staff.
(a) placed by (b) put on (c) set up (d) set off
answer: (c) set up
Q7 The head of department acknowledged that the ……. of the section was largely due to high quality support
staff.
(a) success (b) progress (c) business (d) future
answer: (a) success
Q8 The pace of change in that industry is so fast that staff find it hard to ……. the latest developments.
(a) hold on to (b) keep on to (c) hold up with (d) keep up with
answer: (d) keep up with
Q9 It is the policy of the company to ……. all interviews for new recruits with a member of the trade union present.
(a) control (b) conduct (c) convene (d) confirm
answer: (b) conduct
Q10 In view of the excessive workload you have at the moment I won’t expect you to keep ……. during the next few
days.
(a) on line (b) on road (c) on track (d) on path
answer: (c) on track
26
TOEIC tests / Incomplete Sentences / Advanced level # 26
Finance
Q1 It’s a gamble at the moment whether the company will make profit in its second year but that nevertheless is
the ……. aim.
(a) wanted (b) wished (c) desired (d) needed
answer: (c) desired
Q2 Each year the Chancellor of the Exchequer stands up in the House of Commons and gives a ……. of what is
seen as the economic outlook for the country.
(a) forecast (b) foretell (c) foresee (d) forego
answer: (a) forecast
Q3 I think that your financial optimism is not really justified and you should adopt a more ……. attitude.
(a) really (b) realize (c) reality (d) realistic
answer: (d) realistic
Q4 If you want to increase sales of a particular product, you must be sure that you are ……. the right customers.
(a) aiming (b) directing (c) targeting (d) guiding
answer: (c) targeting
Q5 The idea caught on very quickly and people were queuing up to buy the goods so that year the company’s
investment ……. substantial profits.
(a) confirmed (b) yielded (c) harvested (d) maintained
answer: (b) yielded
Q6 ……. it has not been a bad year as our costs are well down on last year’s.
(a) Overall (b) Largely (c) Mainly (d) Quite
answer: (a) Overall
Q7 Managers complained bitterly at the Annual General Meeting that ……. of production had dropped to an all
time low.
(a) signs (b) indications (c) types (d) levels
answer: (d) levels
Q8 You have to accept that this kind of expenditure is quite ……. in an enterprise of this kind.
(a) general (b) typical (c) formal (d) correct
answer: (b) typical
Q9 The figures that have just been published by the company’s accountants will give management some kind of
……. on how sales are going.
(a) prospective (b) perception (c) perusal (d) perspective
answer: (d) perspective
Q10 Whenever a member of staff makes a claim for travel expenses, they have to provide a ……. account of their
journeys.
(a) detailed (b) dedicated (c) descriptive(d) described
answer: (a) detailed
27
TOEIC tests / Incomplete Sentences / Advanced level # 27
Finance (1)
Q1 The one big fear of all world economies is that of ……..
(a) regression (b) repression (c) recession (d) receding
answer: (c) recession
Q2 You are never too young to start ……. some money in a savings account.
(a) inputting (b) interesting (c) infusing(d) investing
answer: (d) investing
Q3 If ever you find you have an unexpected expense, you can always ……. some money from your savings.
(a) extract (b) exit (c) withhold(d) withdraw
answer: (d) withdraw
Q4 At certain times of the year your shares will ……. a good profit but you must also be prepared for them to go
down in value.
(a) yield (b) take up (c) increase(d) throw up
answer: (a) yield
Q5 You can ……. the cost of insuring your car if you keep it in a garage.
(a) refine (b) drop (c) cut (d) slice
answer: (c) cut
Q6 We got a very good ……. when we bought that three piece suite for half its usual price.
(a) deal (b) dealing (c) dealer (d) dealt
answer: (a) deal
Q7 Now that the summer has started, big department stores are hoping that sales of holiday items will ……..
(a) take on (b) take up (c) take off(d) take to
answer: (c) take off
Q8 The two companies have decided to ……. because they believe that their combined resources will produce
greater profits.
(a) merge (b) double (c) mix (d) blend
answer: (a) merge
Q9 When someone dies and their ……. reach a certain figure, their family has to pay an additional tax.
(a) profits (b) wealth (c) assets (d) products
answer: (c) assets
Q10 The loan you have taken out is for a ……. term, which in your case is 5 years.
(a) steady (b) fixed (c) long (d) exact
answer: (b) fixed
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TOEIC tests / Incomplete Sentences / Advanced level # 28
Finance (2)
Q1 When you go to an auction and you want to buy a particular item, you can simply make a ……. for it.
(a) try (b) test (c) go (d) bid
answer: (d) bid
Q2 The larger company did not really want to join with the smaller one because it was more interested in a
……..
(a) turn over (b) turn up (c) overtaker (d) takeover
answer: (d) takeover
Q3 ……. on the stockmarket just before Christmas is usually very slow.
(a) Working (b) Trading (c) Pricing (d) Adding
answer: (b) Trading
Q4 This sport centre has largely been ……. by money that has come from the national lottery.
(a) founded (b) found (c) fined (d) funded
answer: (d) funded
Q5 The reason for the ……. in the economy is because there is a great deal of uncertainty at the moment.
(a) slowness (b) slowly (c) slowdown (d) slow
answer: (c) slowdown
Q6 The ……. in the market was seen as a positive sign that the recession was over.
(a) upturn (b) upstart (c) uptake (d) upward
answer: (a) upturn
Q7 The ……. books for manufacturers of small cars are now full following the rise in petrol.
(a) exercise (b) order (c) place (d) trade
answer: (b) order
Q8 The future of his job was at ……. when he made the decision to invest in new machinery.
(a) steak (b) state (c) stake (d) stress
answer: (c) stake
Q9 After their house had been ……., they decided to sell it and buy a bigger one.
(a) valued (b) priced (c) cost (d) prized
answer: (a) valued
Q10 Fifty people were made ……. when the company suffered a severe financial shock.
(a) useless (b) unwanted (c) unneeded (d) redundant
answer: (d) redundant
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TOEIC tests / Incomplete Sentences / Advanced level # 29
Finance (3)
Q1 If you cannot get a job and remain ……. for a long period, you can claim some money from the state.
(a) unengaged (b) unattached (c) unemployed (d) unused
answer: (c) unemployed
Q2 The great thing about this guarantee is that there is never any doubt and there is no ……. about getting your
money back.
(a) squabble (b) argument (c) quibble (d) quarrel
answer: (c) quibble
Q3 There is a substantial ……. between the money you have available and the amount you need to spend.
(a) shortdrop (b) shortfall (c) shortdown(d) shortslide
answer: (b) shortfall
Q4 When you retire, you should get a pension and a ……. sum from your employers.
(a) lump (b) block (c) pile (d) heap
answer: (a) lump
Q5 ……. are people who put money into a business in the hope of making a profit.
(a) Spenders (b) Borrowers (c) Lenders (d) Investors
answer: (d) Investors
Q6 When you take out a large loan over many years, you don’t start paying off the ……. for some time.
(a) main (b) chief (c) capital (d) bulk
answer: (c) capital
Q7 We will make no ……. for the catalogue, which you can take with our compliments.
(a) cost (b) debt (c) charge (d) payment
answer: (c) charge
Q8 It may seem a long way into the future but in the end you will get some ……. from your investment.
(a) produce (b) benefit (c) products (d) price
answer: (b) benefit
Q9 There is still an outstanding ……. on that account, which must be paid in 30 days.
(a) balance (b) scale (c) difference (d) cost
answer: (a) balance
Q10 Interest ……. are at their lowest level since the 1950’s.
(a) figures (b) rates (c) numbers (d) standards
answer: (b) rates
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TOEIC tests / Incomplete Sentences / Advanced level # 30
Guarantees and Warranties
Q1 If you go to an unauthorized garage to have your car serviced, the ……. is that your warranty will be invalid.
(a) consequence (b) conduct (c) convenience (d) consideration
answer: (a) consequence
Q2 The guarantee, as I understood it, ……. that everything was covered.
(a) inferred (b) implied (c) imputed (d) involved
answer: (b) implied
Q3 I regret to inform you that as your guarantee ……. last week, we can’t help you.
(a) died (b) deceased (c) expired (d) extinguished
answer: (c) expired
Q4 A warranty is to be looked on as a sort of ……. between the manufacturer and you.
(a) privilege (b) practice (c) printout (d) promise
answer: (d) promise
Q5 Sometimes people don’t bother about guarantees because the ……. of the manufacturer is enough for them.
(a) repute (b) reputed (c) reputedly (d) reputation
answer: (d) reputation
Q6 Certain warranties ……. the purchaser to have the item serviced at regular intervals.
(a) remand (b) repeat (c) require (d) retain
answer: (c) require
Q7 You will find that such warranties are not worth buying because the cover provided is ……. not worth the extra
expense.
(a) famously (b) frequently (c) fervently (d) freely
answer: (b) frequently
Q8 This kind of legislation is in existence to ……. the customer from worthless warranties.
(a) provide (b) protect (c) please (d) pacify
answer: (b) protect
Q9 You sometimes have to ……. very seriously whether to buy a second hand car which has no guarantee.
(a) consider (b) contend (c) contain (d) convince
answer: (a) consider
Q10 Sometimes you get a one year warranty, a two year one or even a six month one — they all ……..
(a) various (b) variable (c) variety (d) vary
answer: (d) vary
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TOEIC tests / Incomplete Sentences / Advanced level # 31
How to agree
Q1 You can be absolutely sure I’m on your ……..
(a) road (b) corner (c) route (d) side
answer: (d) side
Q2 You can ……. on me for your support.
(a) show (b) rely (c) try (d) test
answer: (b) rely
Q3 Our views clearly ……. at this point I’m pleased to say.
(a) convert (b) concert (c) conduct (d) coincide
answer: (d) coincide
Q4 Fortunately the leader and all her members were singing from the same ……. sheet.
(a) hymn (b) prayer (c) lyric (d) sermon
answer: (a) hymn
Q5 It’s good that we both have the same way of ……. at things.
(a) seeing (b) peeping (c) looking (d) viewing
answer: (c) looking
Q6 I’m pleased to say that we speak on this matter with one ……..
(a) sound (b) tone (c) harmony (d) voice
answer: (d) voice
Q7 I certainly won’t ……. any objection when you make your proposal.
(a) rise (b) raise (c) lift (d) arise
answer: (b) raise
Q8 I’m ……. you all the way as far as that’s concerned.
(a) with (b) by(c) at (d) across
answer: (a) with
Q9 I’m happy to ……. those sentiments and wish you every success.
(a) encompass (b) enthuse (c) endorse (d) endure
answer: (c) endorse
Q10 When it comes to the vote I’m willing to put my ……. up and support you.
(a) head (b) chin (c) arm (d) hand
answer: (d) hand
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TOEIC tests / Incomplete Sentences / Advanced level # 32
How to apologize
Q1 Please ……. me for interrupting you, I didn’t realize you were busy with someone else.
(a) forget (b) forfeit (c) forbid (d) forgive
answer: (d) forgive
Q2 I’m very ……. that I’m late but there is a train strike on at the moment.
(a) sore (b) sorry (c) sorrow (d) sorrowful
answer: (b) sorry
Q3 Please send my ……. to the meeting as I shan’t be able to attend.
(a) apologies (b) apologize (c) apologized(d) apologizing
answer: (a) apologies
Q4 There’s really no ……. for my behaviour last night. I can only think that I’d had too much to drink.
(a) exception (b) escape (c) excuse (d) exclusion
answer: (c) excuse
Q5 I know I shouldn’t have made those remarks about your work and I hope you now know how deeply I …….
what I said.
(a) review (b) regret (c) respect (d) restore
answer: (b) regret
Q6 I must ……. your pardon, I mistook you for somebody else.
(a) bid (b) bide (c) beggar (d) beg
answer: (d) beg
Q7 If it helps to put things right, please let me take ……. everything I said earlier.
(a) again (b) back (c) in (d) across
answer: (b) back
Q8 Please accept this small present as my way of making ……. for all the trouble I’ve caused.
(a) attempts (b) attention (c) amends (d) arrears
answer: (c) amends
Q9 All I can do now is simply beg your ……. and hope that in time we can get back to where we used to be.
(a) interest (b) interpretation (c) inclination (d) indulgence
answer: (d) indulgence
Q10 In their religion as long as they ……., they will be forgiven their sins.
(a) repent (b) restore (c) repeat (d) request
answer: (a) repent
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TOEIC tests / Incomplete Sentences / Advanced level # 33
How to ask the way
Q1 Am I going in the right ……. for the post office?
(a) route (b) way (c) sign (d) direction
answer: (d) direction
Q2 Can you tell me please how I ……. to the cinema from here?
(a) come (b) get (c) take (d) fetch
answer: (b) get
Q3 Could you please ……. me in the direction of the motorway?
(a) show (b) indicate (c) point (d) deliver
answer: (c) point
Q4 I’m making for the M25 motorway — is this road the most ……. route?
(a) straight (b) clear (c) obvious(d) direct
answer: (d) direct
Q5 Could you tell me please how ……. I am from the town centre?
(a) near (b) far (c) close (d) away
answer: (b) far
Q6 Can you help please because I’ve lost my way and ……. to get to the shops before closing time?
(a) need (b) require (c) request(d) must
answer: (a) need
Q7 I’m ……. for the town hall — am I anywhere near?
(a) seeking (b) making (c) seeing (d) trying
answer: (b) making
Q8 I took the wrong ……. at the last road junction, can you tell me how I get back on the motorway?
(a) turn (b) turner (c) turned (d) turning
answer: (d) turning
Q9 ……. to this map I should be near the church. Is it near?
(a) Following (b) After (c) According (d) considering
answer: (c) According
Q10 Is this ……. for the railway station?
(a) correct (b) clear (c) fine (d) right
answer: (d) right
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TOEIC tests / Incomplete Sentences / Advanced level # 34
How to complain
Q1 I’m really not satisfied with the way you have ……. the situation.
(a) dealt (b) handled (c) done (d) fingered
answer: (b) handled
Q2 I’ve really had enough of all your excuses, what I want is some ……..
(a) action (b) acting (c) acted (d) active
answer: (a) action
Q3 You’ve refused to help me now for six months and so I shall now have to take the matter ……..
(a) on (b) longer (c) far (d) further
answer: (d) further
Q4 I must ……. you do something immediately as I’ve been patient long enough.
(a) persist (b) desist (c) insist (d) consist
answer: (c) insist
Q5 I now want some kind of compensation for the total ……. of service I’ve experienced.
(a) lack (b) fail (c) failing (d) missing
answer: (a) lack
Q6 I’m obviously not getting anywhere with my complaint please let me talk to someone ……. to you.
(a) older (b) above (c) over (d) senior
answer: (d) senior
Q7 I’m very unhappy with the way I’ve been …….. No one seems at all interested in my case.
(a) considered (b) treated (c) placed (d) pushed
answer: (b) treated
Q8 I believe I have very good ……. for suing your company for negligence.
(a) lands (b) terrains (c) grounds (d) areas
answer: (c) grounds
Q9 If you don’t do something today, I shall be ……. to take legal action.
(a) held (b) ordered (c) commanded (d) forced
answer: (d) forced
Q10 You’re the tenth person I’ve been put through to and I’m on the point of losing my ……..
(a) mood (b) temper (c) state (d) feeling
answer: (b) temper
35
TOEIC tests / Incomplete Sentences / Advanced level # 35
How to criticize
Q1 Quite honestly I didn’t think ……. of the standard of acting in the play.
(a) lot (b) few (c) little (d) much
answer: (d) much
Q2 If you want my ……. opinion, I thought the food tasted revolting.
(a) honoured (b) honourable (c) honest (d) honour
answer: (c) honest
Q3 To come straight to the ……. I think the management team needs replacing.
(a) summit (b) top (c) topic (d) point
answer: (d) point
Q4 There are several matters on which I should like to take ……. concerning your report.
(a) outcome (b) outlook (c) issue (d) outing
answer: (c) issue
Q5 There’s really no virtue in me pussy……. around because I might as well tell you it’s awful.
(a) treading (b) footing (c) walking (d) tripping
answer: (b) footing
Q6 I have a long ……. of things I think are wrong, where shall I start?
(a) story (b) description (c) file (d) list
answer: (d) list
Q7 I’m afraid to tell you that your standard of work has fallen well below what we think is ……..
(a) considerable (b) believable (c) acceptable (d) available
answer: (c) acceptable
Q8 In all honesty if I said that everything was all right, I’d simply be ……..
(a) lying (b) laying (c) loading (d) letting
answer: (a) lying
Q9 If you can’t improve your level of work, I’m afraid you’ll have to look ……. for another job.
(a) anywhere (b) elsewhere (c) nowhere (d) somewhere
answer: (b) elsewhere
Q10 I’m sick and ……. of always having to put right your mistakes.
(a) weary (b) exhausted (c) fatigued (d) tired
answer: (d) tired
36
TOEIC tests / Incomplete Sentences / Advanced level # 36
How to disagree
Q1 I’m sorry but I can’t ……. your opinion on that.
(a) take (b) share (c) give (d) find
answer: (b) share
Q2 I very much regret that we must ……. company on that issue.
(a) divide (b) devise (c) part (d) leave
answer: (c) part
Q3 Let’s be honest about it we’ll never agree on that because our views are diametrically ……..
(a) apposed (b) imposed (c) supposed (d) opposed
answer: (d) opposed
Q4 We’ll never agree, that’s clear so let’s ……. to differ.
(a) ask (b) bid (c) beg (d) try
answer: (c) beg
Q5 You can argue with me till the cows come ……. but I can’t accept that.
(a) away (b) along (c) back (d) home
answer: (d) home
Q6 I really see no point in continuing this argument because we have no ……. ground.
(a) basic (b) own (c) common (d) similar
answer: (c) common
Q7 There’s absolutely no way I can ……. you on that matter.
(a) meet (b) hold (c) take (d) find
answer: (a) meet
Q8 Nothing in the world will ever make me change my ……. on that subject.
(a) thought (b) mind (c) idea (d) heart
answer: (b) mind
Q9 I would love to meet you half way but I’m afraid I can’t because with me it’s a matter of ……..
(a) principal (b) principles (c) principally (d) principle
answer: (d) principle
Q10 Let’s ……. it, you and I will never see eye to eye on this.
(a) look (b) take (c) face (d) see
answer: (c) face
37
TOEIC tests / Incomplete Sentences / Advanced level # 37
How to encourage
Q1 Well …….! This is a very good piece of work.
(a) made (b) done (c) finished (d) taken
answer: (b) done
Q2 I must congratulate you on your efforts. ……. it up!
(a) Continue (b) Take (c) Keep (d) Hold
answer: (c) Keep
Q3 Don’t give up whatever you do. I’m sure you’ll ……. it in the end.
(a) acquire (b) get (c) put (d) make
answer: (d) make
Q4 I’ll ……. by you no matter what happens.
(a) stand (b) keep (c) lean (d) support
answer: (a) stand
Q5 I’m sure if you ……., you’ll succeed.
(a) pursue (b) proceed (c) propel (d) persevere
answer: (d) persevere
Q6 You’ve clearly got ……. and it’s obvious that you’ll get to the top.
(a) control (b) power (c) talent (d) strength
answer: (c) talent
Q7 I’ve watched a lot of young people try to make a success of it, but you’re the only one I really ……. in.
(a) think (b) trust (c) hold (d) believe
answer: (d) believe
Q8 I see no ……. why you shouldn’t be accepted as an employee.
(a) cause (b) sense (c) reason (d) doubt
answer: (c) reason
Q9 Never ……. up. That’s a good philosophy.
(a) give (b) do (c) take (d) try
answer: (a) give
Q10 You mustn’t ever be ……. off by a few setbacks.
(a) taken (b) held (c) put (d) pushed
answer: (c) put
38
TOEIC tests / Incomplete Sentences / Advanced level # 38
How to make exclamations
Q1 What a wonderful day to see the mountains …….!
(a) off (b) by (c) on (d) in
answer: (c) on
Q2 How stupid can I get! I ……. my keys in the door overnight.
(a) forgot (b) deserted (c) traced (d) left
answer: (d) left
Q3 For goodness sake stop ……. about the weather! It’ll stop raining soon.
(a) criticizing (b) telling (c) complaining (d) calling
answer: (c) complaining
Q4 What on earth are you talking about? I can’t make head or ……. of it.
(a) tail (b) end (c) finish (d) part
answer: (a) tail
Q5 How nice of you to come all this ……. just to wish me a happy birthday.
(a) path (b) journey (c) route (d) way
answer: (d) way
Q6 What a disaster! I don’t believe anything else could go ……. now.
(a) off (b) wrong (c) incorrect (d) false
answer: (b) wrong
Q7 Wow! You’ve certainly made a good ……. of decorating this room.
(a) job (b) work (c) task (d) duty
answer: (a) job
Q8 Well blow me down! I just can’t believe I’ve actually ……. my exam.
(a) succeeded (b) passed (c) caught (d) tackled
answer: (b) passed
Q9 You could have knocked me down with a feather! You mean to say he’s ……. cleaned my car.
(a) certainly (b) surely (c) naturally (d) actually
answer: (d) actually
Q10 I’ll go to the foot of my stairs! It must be at ……. 20 years since we last met.
(a) last (b) length (c) least (d) end
answer: (c) least
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TOEIC tests / Incomplete Sentences / Advanced level # 39
Insurance Policy Vocabulary
Q1 I took out a life insurance ……. with State Ranch Insurance Company last week.
(a) contract (b) policy (c) agreement (d) deal
answer: (b) policy
Q2 My insurance ……. are only $70 per month.
(a) receipts (b) fees (c) premiums (d) payings
answer: (c) premiums
Q3 In the event of my death, the ……. will be my widow.
(a) recipient (b) widow (c) donor (d) beneficiary
answer: (d) beneficiary
Q4 My insurance does not ……. me if I commit suicide.
(a) collect (b) cover (c) console (d) contribute
answer: (b) cover
Q5 The amount of money that my wife will get has already been calculated by State Ranch’s ……..
(a) manager (b) archivist (c) actuary (d) agent
answer: (c) actuary
Q6 If I decide that I no longer need my insurance, I can cash it in for the amount of its ……. value.
(a) rebate (b) surrender (c) discount (d) return
answer: (d) return
Q7 Before I got the insurance, I had to receive a complete physical ……..
(a) investigation(b) injection (c) therapy (d) examination
answer: (d) examination
Q8 I am feeling great, because the doctor told me that I have a life ……. of 82 years!
(a) length (b) line (c) expectancy (d) experience
answer: (c) expectancy
Q9 Even if I am late in paying, the insurance remains in effect for a ……. period of 30 days.
(a) grace (b) satisfaction (c) long (d) latent
answer: (a) grace
Q10 The insurance is pretty expensive though: I am a policeman, so there are a lot of occupational ……..
(a) troubles (b) involvements (c) hazards (d) duties
answer: (c) hazards
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TOEIC tests / Incomplete Sentences / Advanced level # 40
Internet Business (1)
Q1 One of the great advantages of using the Internet is that people can ……. more quickly.
(a) interfere (b) interrupt (c) intervene (d) interact
answer: (d) interact
Q2 It’s no good spending a small fortune on new IT equipment as it’s more cost ……. to hire it.
(a) affective (b) addictive (c) effective (d) reductive
answer: (c) effective
Q3 One of the fashionable ways of saying you’ve been sacked is to say that your company is …….sizing but
you’ve still lost your job.
(a) down (b) cut (c) out (d) through
answer: (a) down
Q4 The important thing to realise is that your service is not a little island on its own because all the services in this
company are …….connected.
(a) in (b) inter (c) out (d) across
answer: (b) inter
Q5 Whereas ten years ago we only dealt with customers in this country nowadays we are truly ……. with branches
all over the world.
(a) worldly (b) mondial (c) globular (d) global
answer: (d) global
Q6 One of the most successful tools in your organisation is that of good ……. because everybody knows what’s
going on.
(a) communication(b) concentration (c) contemplation (d) consideration
answer: (a) communication
Q7 Let me just ……. what we have agreed in the agenda so far if nobody minds me going over it all again.
(a) restore (b) retake (c) recap (d) redo
answer: (c) recap
Q8 You have to realise that not all your clients can reach you online because they don’t have ……. to a computer.
(a) address (b) access (c) acceptance (d) approach
answer: (b) access
Q9 There are times when you have to force yourself to improve your performance and that’s simply called self-
……..
(a) movement (b) mastery (c) manifestation (d) motivation
answer: (d) motivation
Q10 You must think big in this business and not just think short ……. but what you hope to do in ten years’ time.
(a) term (b) period (c) length (d) time
answer: (a) term
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TOEIC tests / Incomplete Sentences / Advanced level # 41
Internet Business (2)
Q1 It’s all very well having a dream or an idea but you must know where you’re going and what your ……. is.
(a) terminus (b) terminal (c) goal (d) tendency
answer: (c) goal
Q2 Her job in the company was to sort out the relevant information thereby ……. it so that only appropriate
material was sent to her directors.
(a) draining (b) filtering (c) cleaning (d) dredging
answer: (b) filtering
Q3 She told him to stop wasting time by coming up with tried and tested ideas and in this way simply re-inventing
the ……..
(a) circle (b) round (c) curve (d) wheel
answer: (d) wheel
Q4 The product had been on the market for some years and was selling well but somehow the image was in need
of a face lift or ……..
(a) enhancement (b) enthusiasm (c) endeavour(d) enticement
answer: (a) enhancement
Q5 In the hope of finding fresh ideas he used the internet to help him by using as many search ……. as he could
discover.
(a) gangways (b) portals (c) doorways (d) passages
answer: (b) portals
Q6 You must increase the sale of this commodity by trying to interest a different age range and by ……. into their
society.
(a) dripping (b) floating (c) tapping (d) sailing
answer: (c) tapping
Q7 You’ll never make any more money or ……. new income if you keep using that unimaginative marketing logo.
(a) generate (b) generalize (c) germinate(d) engender
answer: (a) generate
Q8 Now that you’ve explained the scope and ……. of the market, we are very keen to inject some money into your
project.
(a) measurement (b) distance (c) width (d) dimension
answer: (d) dimension
Q9 There is always a risk in any business ……. when your scheme is based on an entirely new concept.
(a) venture (b) journey (c) adventure(d) voyage
answer: (a) venture
Q10 Get in there first and don’t hesitate to act as the boss and take the ……..
(a) place (b) lead (c) leading (d) leader
answer: (b) lead
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TOEIC tests / Incomplete Sentences / Advanced level # 42
Interviews and Jobs
Q1 One of the most important qualities which the panel is looking for in a candidate is the ……. to work with
others.
(a) ease (b) case (c) power (d) ability
answer: (d) ability
Q2 Once the applications have been looked at the usual procedure for the panel is to follow ……. the references of
those candidates who have been shortlisted.
(a) across (b) in(c) up (d) along
answer: (c) up
Q3 They were so impressed with the way she reacted to their questions that they didn’t ……. to offer her the job.
(a) delay (b) hesitate (c) waiver (d) dither
answer: (b) hesitate
Q4 As this job was of a very specialist nature an ……. was invited to join the interview panel.
(a) expert (b) exponent (c) exhibitor (d) expedient
answer: (a) expert
Q5 After the interview one of the candidates ……. phoned the office to see whether he had been successful.
(a) always (b) ever (c) constantly (d) competently
answer: (c) constantly
Q6 She was in such a state of extreme nervousness when she was ……. for the interview that she burst into tears.
(a) called on (b) called in (c) called over (d) called off
answer: (b) called in
Q7 From the point of view of relevant ……. she was the ideal candidate at least on paper.
(a) reference (b) history (c) family (d) background
answer: (d) background
Q8 It is absolutely essential in an interview to give the impression at least that you are full of ……..
(a) concern (b) continuity (c) confidence (d) confirmation
answer: (c) confidence
Q9 One of the most popular questions asked of interviewees is to explain their strengths and ……..
(a) weaknesses (b) varieties (c) virtues (d) variables
answer: (a) weaknesses
Q10 Each candidate was asked to ……. a short account of how they saw the future of the company.
(a) display (b) present (c) show (d) demonstrate
answer: (b) present
43
TOEIC tests / Incomplete Sentences / Advanced level # 43
Invoices
Q1 There is an additional ……. added to the price of the product if you want to have it delivered to your house.
(a) figure (b) charge (c) number (d) charging
answer: (b) charge
Q2 You should have read the ……. of payment as soon as you received the invoice for the goods.
(a) reasons (b) types (c) lists (d) terms
answer: (d) terms
Q3 In order to cut down the expenses of compiling and sending out the invoices, you need to employ an …….
administrator.
(a) officious (b) effecting (c) efficient (d) affected
answer: (c) efficient
Q4 It’s always a good idea to get an ……. of what the cost of the work will be before the invoice lands on your
doormat.
(a) interest (b) estimate (c) esteem (d) actual
answer: (b) estimate
Q5 I do like to get a ……. reply to my letters especially when they are referring to the amount of money I’m
supposed to be paying.
(a) prompt (b) private (c) promoted (d) prominent
answer: (a) prompt
Q6 Just as we were about to leave the restaurant, the waiter came running up to apologize there had been a …….
in the bill.
(a) error (b) trip (c) mistake (d) damage
answer: (c) mistake
Q7 The company were very quick to point out it was their fault we had been sent the wrong invoice and they …….
it immediately.
(a) correct (b) rectified (c) stamped (d) righted
answer: (b) rectified
Q8 In view of our previous orders over the last year we were offered a 10% ……. on any future dealings.
(a) discord (b) dispute (c) dislike (d) discount
answer: (d) discount
Q9 He appreciated the additional welcome and help he received from the department store staff as he had after
all been a longstanding ……..
(a) customer (b) courier (c) courtier (d) custom
answer: (a) customer
Q10 She got quite angry about the size of the invoice until it was pointed out that it was the government who …….
the value added tax.
(a) insisted (b) imposed (c) inserted (d) indented
answer: (b) imposed
44
TOEIC tests / Incomplete Sentences / Advanced level # 44
Job Interview
Q1 Tell us something about your ……. in the engineering industry?
(a) foreground (b) background (c) knowledge (d) history
answer: (b) background
Q2 I see from your ……. form that you have had three different jobs in the last 5 years.
(a) apply (b) applying (c) applied (d) application
answer: (d) application
Q3 What sort of ……. of time would you stay with us if we offered you the job?
(a) span (b) duration (c) period (d) long
answer: (c) period
Q4 Describe how you would describe ……. in five years’ time.
(a) you (b) your (c) yours (d) yourself
answer: (d) yourself
Q5 Give us some idea of what you believe are your ……. and weaknesses.
(a) strength (b) strengths (c) force (d) forces
answer: (b) strengths
Q6 As this is a managerial post, we must ask you how you deal with bad ……. keeping or unpunctuality in an
employee.
(a) house (b) space (c) time (d) record
answer: (c) time
Q7 Imagine one of your staff loses her temper and shouts at you in front of others, how would you ……. with this?
(a) take (b) do (c) handle (d) deal
answer: (d) deal
Q8 What would you say to a member of your staff who always ……. his work in late?
(a) delivered (b) handed (c) produced (d) completed
answer: (b) handed
Q9 I should explain that we would naturally ……. any previous holiday arrangements you have made.
(a) believe (b) show (c) decide (d) honour
answer: (d) honour
Q10 Finally now that we’ve asked you several questions, do you want to ……. any to us?
(a) place (b) put (c) offer (d) consider
answer: (b) put
45
TOEIC tests / Incomplete Sentences / Advanced level # 45
Legal Expressions
Q1 If you drive faster than the stated speed limit, you are simply ……. the law.
(a) turning (b) snapping (c) holding (d) breaking
answer: (d) breaking
Q2 However angry you may get at what someone has done to you, the police always advise you not to take the
law into your own ……..
(a) fingers (b) hands (c) mind (d) control
answer: (b) hands
Q3 In London in any underground station it is ……. the law to smoke.
(a) by (b) for (c) through (d) against
answer: (d) against
Q4 Even if you think you may have got away with a crime, in most cases the long ……. of the law will catch you.
(a) arm (b) feel (c) stretch (d) reach
answer: (a) arm
Q5 In that particular industry everyone has to look after themselves because the law of the ……. rules.
(a) animals (b) zoo (c) jungle (d) forest
answer: (c) jungle
Q6 They have no respect for modern conventions and do exactly what they want — they are a law …….
themselves.
(a) unto (b) into (c) outside (d) across
answer: (a) unto
Q7 Her parents are very strict and frequently ……. down the law about the way she behaves.
(a) lie (b) lies (c) lay (d) lays
answer: (c) lay
Q8 Although technically his judgement was not according to the ……. of the law, most people thought the judge
was right to let the man go free.
(a) print (b) number (c) point (d) letter
answer: (d) letter
Q9 I get the impression sometimes that she thinks she can never do anything wrong almost as if she is ……. the
law.
(a) above (b) over (c) superior (d) higher
answer: (a) above
Q10 All governments want people to live in peace and comfort and so they try to promote a sense of law and
……..
(a) ease (b) order (c) correct (d) structure
answer: (b) order
46
TOEIC tests / Incomplete Sentences / Advanced level # 46
Letter of Complaint (1)
Q1 I am writing this letter to you as a sort of last ……. since all my attempts to phone you
(a) result (b) return (c) report (d) resort
answer: (d) resort
Q2 and to try and make an ……. to meet you and discuss my problem with you have been unsuccessful.
(a) appoint (b) appointee (c) appointment (d) appointing
answer: (c) appointment
Q3 I would like to tell you the story from the ……. beginning.
(a) simple (b) same(c) extreme (d) very
answer: (d) very
Q4 In January this year I bought a washing machine from you for which I paid …….
(a) cash (b) money (c) cheque (d) pounds
answer: (a) cash
Q5 and made ……. for it to be delivered to my home in Southcote on the following Tuesday.
(a) instigations (b) arrangements (c) alterations (d) confirmations
answer: (b) arrangements
Q6 I stayed in all day on ……. as you had informed me that you could not be sure at what time of day the washing
machine would arrive.
(a) intention (b) regard (c) purpose (d) plan
answer: (c) purpose
Q7 In the end nobody came that day. When I phoned, I was told it ……. come the following Tuesday.
(a) will (b) shall (c) ought (d) would
answer: (d) would
Q8 Again I stayed in all day in ……. and there was no delivery.
(a) vain (b) fault (c) vanity (d) error
answer: (a) vain
Q9 After six more phone calls I ……. succeeded in settling on a date
(a) eventfully (b) event (c) eventually (d) events
answer: (c) eventually
Q10 and the machine came on Tuesday February 20th — almost 5 weeks after the ……. delivery date.
(a) promising (b) promised (c) promises (d) promise
answer: (b) promised
47
TOEIC tests / Incomplete Sentences / Advanced level # 47
Letter of Complaint (2)
Q1 I had the washing machine fitted by a ……. plumber but he was unable to make the thing work.
(a) renowned (b) remarkable (c) reputable(d) respectable
answer: (c) reputable
Q2 ……. one of the components was faulty and he recommended that I got back to you so that a replacement
could be fitted.
(a) Appearing (b) Appearance (c) Apparition (d) Apparently
answer: (d) Apparently
Q3 When I telephoned your store and explained the ……. to your receptionist,
(a) criterion (b) situation (c) place (d) happening
answer: (b) situation
Q4 I was ……. with the comment, ‘Oh not you again’
(a) told (b) remarked (c) said (d) greeted
answer: (d) greeted
Q5 which I found most ……. especially since throughout the protracted period of waiting for the machine
(a) offended (b) offending (c) offensive(d) offends
answer: (c) offensive
Q6 I remained calm although I believe I have every reason for ……. up a fuss.
(a) hitting (b) kicking (c) knocking (d) striking
answer: (b) kicking
Q7 I eventually got put ……. to the technical department
(a) through (b) over (c) in (d) across
answer: (a) through
Q8 who were most ……. hand
(a) to (b) in (c) by (d) off
answer: (d) off
Q9 and told me there was ……. that could be done immediately
(a) less (b) little (c) least (d) few
answer: (b) little
Q10 since there were a number of people ……. sick.
(a) through (b) for (c) off (d) under
answer: (c) off
48
TOEIC tests / Incomplete Sentences / Advanced level # 48
Letter of Complaint (3)
Q1 We now move on to late March when I imagine that the sick employees were fully …….
(a) restored (b) returned (c) retired (d) recovered
answer: (d) recovered
Q2 and one of your technical staff came out to see me with the intention of replacing the ……. part.
(a) defective (b) deficient (c) defining (d) defeating
answer: (a) defective
Q3 Unfortunately he had ……. the wrong part with him
(a) delivered (b) fetched (c) brought (d) picked
answer: (c) brought
Q4 and was very ……. as to when he would be able to find the right part and get it back to me.
(a) unable (b) unsure (c) unskilled (d) untrained
answer: (b) unsure
Q5 Another visit took ……. in late April but the engineer, although he had got the right part with him, was unable to
make the washing machine work.
(a) position (b) spot (c) time (d) place
answer: (d) place
Q6 It was at this stage that I was seriously considering getting ……. of the machine
(a) rid (b) riddance (c) hold (d) loose
answer: (a) rid
Q7 and asking for a …….
(a) repeat (b) refund (c) replace (d) return
answer: (b) refund
Q8 When I ……. this matter with one of your staff
(a) rose (b) risen (c) arose (d) raised
answer: (d) raised
Q9 I was informed that this was out of the …….
(a) problem (b) concern (c) question (d) hand
answer: (c) question
Q10 and they would send someone in the ‘……. future’.
(a) near (b) next (c) soon (d) coming
answer: (a) near
49
TOEIC tests / Incomplete Sentences / Advanced level # 49
Letter of Complaint (4)
Q1 At the beginning of May I decided that the only course of action was to ……. a visit to your store
(a) charge (b) settle (c) pay (d) owe
answer: (c) pay
Q2 and meet you face to face so that the matter could be settled once and for ……..
(a) everything (b) now (c) then (d) all
answer: (d) all
Q3 ……. I should have checked first since when I reached the shop I was led to believe that you were out for the
day.
(a) Admittedly (b) Admitting (c) Confessing (d) Allowing
answer: (a) Admittedly
Q4 Throughout this time of course I have been without the ……. of a washing machine
(a) faculty (b) facility (c) ability (d) control
answer: (b) facility
Q5 and have had to use the local ……..
(a) launder (b) laundering (c) launderette(d) launderer
answer: (c) launderette
Q6 From the end of May until August I have been away on business and was surprised that ……. that period
(a) while (b) attending (c) from (d) during
answer: (d) during
Q7 no effort has been made to write to me and keep me ……. to date.
(a) on (b) up (c) in (d) over
answer: (b) up
Q8 Since returning in September I have made at least a dozen phone calls and quite frankly I have reached the
end of my ……..
(a) tether (b) line (c) rope (d) cord
answer: (a) tether
Q9 and must ……. that you do something immediately to put the matter right.
(a) persist (b) resist (c) insist (d) desist
answer: (c) insist
Q10 If I do not hear from you by the end of this week I shall be forced to ……. legal advice.
(a) search (b) find (c) look (d) seek
answer: (d) seek
50
TOEIC tests / Incomplete Sentences / Advanced level # 50
Money
Q1 It’s useful when you go to an auction if you’re ready with cash in ……..
(a) pocket (b) purse (c) case (d) hand
answer: (d) hand
Q2 I prefer to deal in ……. cash rather than cheques.
(a) solid (b) hard (c) real (d) actual
answer: (b) hard
Q3 Every office has a certain amount of ……. cash to pay for things like tea, coffee or stamps.
(a) small (b) little (c) tiny (d) petty
answer: (d) petty
Q4 At the moment we are experiencing some cash ……. problems because little money is coming in.
(a) fly (b) stream (c) flow (d) run
answer: (c) flow
Q5 At the casino you can cash ……. your chips at the desk.
(a) off (b) out (c) up (d) in
answer: (d) in
Q6 Whatever she does, she just can’t help ……. money.
(a) doing (b) making (c) massing (d) creating
answer: (b) making
Q7 There doesn’t seem to be anyone working really hard for the business and yet they all seem to earn …….
money.
(a) facile (b) simple (c) easy (d) quick
answer: (c) easy
Q8 If you don’t want to use a cheque or postal order, you can always use a money ……..
(a) order (b) command (c) instruction(d) directive
answer: (a) order
Q9 That new invention has been very successful and has proved to be a money ……. for its creator.
(a) driver (b) worker (c) spinner (d) turner
answer: (c) spinner
Q10 This machine is obviously useless and if I were you I’d get your money ……..
(a) back (b) again (c) return (d) up
answer: (a) back
51
TOEIC tests / Incomplete Sentences / Advanced level # 51
Money Matters (1)
Q1 Even after their recent heavy expenses, they still found there was a healthy ……. in their bank account.
(a) rest (b) remainder (c) balance (d) basis
answer: (c) balance
Q2 As the builder wanted cash for the work he had done, she had to go to the bank personally to ……. the money
herself.
(a) take off (b) take out (c) take over(d) take in
answer: (b) take out
Q3 It was considered a very good time to apply for a ……. to buy the house because interest rates were very low.
(a) pledge (b) promise (c) mortgage (d) borrowing
answer: (c) mortgage
Q4 Before they could borrow a large sum of money to buy the house, they had to make sure they had enough
money to be able to make a ……. payment.
(a) down (b) through (c) low (d) base
answer: (a) down
Q5 All the ……. you make on your internet account are recorded so that you can check the details at any time.
(a) movements (b) deals (c) activities (d) transactions
answer: (d) transactions
Q6 I’m afraid this cheque will be of no value until you have put your ……. on it.
(a) signature (b) signs (c) signing (d) signed
answer: (a) signature
Q7 The bank refused to ……. the money order because the customer had no proof of identity.
(a) receive (b) take (c) accept (d) enter
answer: (c) accept
Q8 Under the rules laid down by the bank there is a ……. on the amount of money you can get out from a cash
machine in any one day.
(a) limiting (b) restriction (c) restricting (d) limitation
answer: (b) restriction
Q9 The bank clerk at the counter did not know the customer and in view of the large amount of money involved
was naturally ……. about paying out the sum on the cheque.
(a) concerned (b) careful (c) conscious(d) cautious
answer: (d) cautious
Q10 The bank will simply not let you ……. any money unless you can prove that you have been in regular
employment for at least three years.
(a) lend (b) loan (c) borrow (d) remove
answer: (c) borrow
52
TOEIC tests / Incomplete Sentences / Advanced level # 52
Money Matters (2)
Q1 Good ……. procedures are very important if you want to run a business profitably and successfully.
(a) accounted (b) accounting (c) accounts (d) accountants
answer: (b) accounting
Q2 The company fell heavily into ……. when it took on too many customers and offered them all cheap warranties.
(a) debt (b) debts (c) owing (d) owes
answer: (a) debt
Q3 Once you have built up your company, you must remember to keep in touch with your original ……..
(a) people (b) contributors (c) clients (d) members
answer: (c) clients
Q4 Each department within the organisation is given a ……. within which it has to remain for the whole year.
(a) sum (b) money (c) dividend (d) budget
answer: (d) budget
Q5 When the time came to close the business down, its entire ……. had to be calculated so that the creditors
could be paid off.
(a) earnings (b) assets (c) accumulation (d) asset
answer: (b) assets
Q6 The manager called in her chief clerk because she could not ……. the figures on the monthly spreadsheet.
(a) acquaint (b) resolve (c) reconcile (d) recognize
answer: (c) reconcile
Q7 Every year the college finance officer did not look forward to the visit from the government official who came to
……. the accounts.
(a) order (b) regulate (c) control (d) audit
answer: (d) audit
Q8 It was a great relief to Charlie when he realized that he had come to the end of his agreement with the bank
and there was only one ……. payment left.
(a) extraordinary(b) upstanding (c) outstanding (d) standing
answer: (c) outstanding
Q9 The building society sent a letter to all its savers and ……. that there would be a reduction in the interest rate.
(a) lenders (b) borrowers (c) loans (d) takers
answer: (b) borrowers
Q10 Shortly after the couple had bought their first house, they saw the number of bills ……. rapidly.
(a) accentuate (b) aggravate (c) accumulate (d) access
answer: (c) accumulate
53
TOEIC tests / Incomplete Sentences / Advanced level # 53
Money Matters (3)
Q1 The representative of the financial consultants assured her that the policy of the firm was that of complete
……..
(a) destiny (b) devotion (c) commitment (d) attention
answer: (c) commitment
Q2 There is no need to worry about the money side of the project because ……. are available from the charity
sponsoring us.
(a) foundations (b) funds (c) findings (d) finds
answer: (b) funds
Q3 The present finance minister has adopted a very ……. approach towards change and always follows a very
cautious policy.
(a) concerned (b) considering (c) concerning (d) conservative
answer: (d) conservative
Q4 As all advisers always do, she stressed that investing in this particular market had to be considered as a …….
commitment over at least 10 years.
(a) elongated (b) lengthy (c) long-term (d) longing
answer: (c) long-term
Q5 The best way to develop an income for the future is to invest in a series of companies and in that way to build
up a ……..
(a) suitcase (b) portfolio (c) folder (d) briefcase
answer: (b) portfolio
Q6 I strongly recommend investing in these shares because you will get a very good ……. after only a few years.
(a) reward (b) reprise (c) return (d) response
answer: (c) return
Q7 The question is whether it is ……. to sell up all your shares at this stage rather than wait to see how the market
is next year.
(a) wisdom (b) wise (c) wisely (d) wisest
answer: (b) wise
Q8 There is no question that the most important ……. in that company is its youthful enthusiasm.
(a) resort (b) resorted (c) resource (d) resorting
answer: (c) resource
Q9 If you want to make a good job of selling shares to the public, you must have an element of ……. in your
approach.
(a) attacking (b) aggression (c) fighting (d) invasion
answer: (b) aggression
Q10 It’s a personal matter whether you choose stock from this company or from that because in the end it’s an …….
of mind.
(a) advance (b) approach (c) attitude (d) angle
answer: (c) attitude
54
TOEIC tests / Incomplete Sentences / Advanced level # 54
Money Matters (4)
Q1 There is one date you mustn’t forget and that’s the ……. for sending in details of your earnings to the tax office.
(a) headline (b) deadline (c) mainline (d) offline
answer: (b) deadline
Q2 If you are self-employed, you must make sure that you ……. the form indicating how much you have earned.
(a) fill up (b) fill through (c) fill out (d) fill on
answer: (c) fill out
Q3 If the department agrees that you have paid too much tax in the year, you will receive a ……. in due course.
(a) return (b) reply (c) response (d) refund
answer: (d) refund
Q4 Each month when you receive your pay, the employer ……. a certain amount to pay towards your pension.
(a) withholds (b) withstands (c) withdraws (d) without
answer: (a) withholds
Q5 When you take out a loan, you have to pay interest on the amount you ……..
(a) own (b) lend (c) owe (d) take
answer: (c) owe
Q6 In the tax office there will be a ……. that holds all the documents and papers connected with you.
(a) file (b) box (c) book (d) container
answer: (a) file
Q7 There is quite a heavy financial ……. attached to any action that involves late payment of taxes.
(a) punishment (b) pain (c) restriction (d) penalty
answer: (d) penalty
Q8 Under the new regulations you can agree yourself to ……. the tax you have to pay on the income over the
previous year.
(a) figure (b) calculate (c) add (d) amount
answer: (b) calculate
Q9 As the couple had a ……. account, the money to pay the mortage was taken from there.
(a) joint (b) united (c) unified (d) joined
answer: (a) joint
Q10 You can decide, if you so wish, to ……. your right to take your pension at an earlier date.
(a) give in (b) give up (c) give out (d) give off
answer: (b) give up
55
TOEIC tests / Incomplete Sentences / Advanced level # 55
Money Slang Expressions
Q1 Mary: Did you know there are ……. of slang words for money, like bread for example?
(a) many (b) piles (c) loads (d) buckets
answer: (c) loads
Q2 John: I suppose there are when you ……. to think about it — like dough, which is similar to your word bread.
(a) go (b) follow (c) take (d) come
answer: (d) come
Q3 Mary: One of my ……. is dosh. I like the sound of it.
(a) favourites (b) collections (c) favourable (d) specials
answer: (a) favourites
Q4 John: Well if you’re ……. to sound. What about spondulicks?
(a) attending (b) referring (c) resorting (d) trying
answer: (b) referring
Q5 Mary: Yes, that’s excellent. Another short sound that ……. to me is brass.
(a) attracts (b) adheres (c) appeals (d) attains
answer: (c) appeals
Q6 John: Another one that ……. with jolly is the word lolly.
(a) sounds (b) strikes (c) hits (d) rhymes
answer: (d) rhymes
Q7 Mary: An expression which sounds very ……. of course is filthy lucre.
(a) decadent (b) down (c) deep (d) divisive
answer: (a) decadent
Q8 John: That’s true and then there’s that word that also has the same ……. as something that’s been stolen —
loot.
(a) intention (b) signification (c) meaning (d) sense
answer: (c) meaning
Q9 Mary: The one that sounds very grand because it in a way ……. the fact that it means money and that’s the
wherewithal.
(a) protects (b) hides (c) places(d) holds
answer: (b) hides
Q10 John: Actually, I’m a little ……. about this but I haven’t any money to pay for the bus home. Do you think you
could lend me some readies?
(a) awkward (b) backward (c) unused(d) embarrassed
answer: (d) embarrassed
56
TOEIC tests / Incomplete Sentences / Advanced level # 56
Online Marketing Campaign
Q1 She was going to discuss the matter ……. with her colleagues or her family.
(a) but (b) yet (c) neither (d) either
answer: (d) either
Q2 Our project team tried hard to think ……. all the possible alternatives before making a decision.
(a) of (b) at (c) by (d) as
answer: (a) of
Q3 Timing can be ……. crucial when you’re considering launching a new online marketing campaign.
(a) strongly (b) greatly (c) extremely (d) already
answer: (c) extremely
Q4 Are you able to ……. our conditions of delivery in line with our recent invoice?
(a) except (b) expect (c) accept (d) access
answer: (c) accept
Q5 Fortunately for us we’re finding our new internet division is showing an increased ……..
(a) prophet (b) profit (c) profitably (d) profits
answer: (b) profit
Q6 Following some recent research our engineers ……. that our index system has scope for fast improvement.
(a) fined (b) finding (c) found (d) finds
answer: (c) found
Q7 In our line of business it is vital to host our website on our own server ……. of getting someone else to do it.
(a) except (b) but (c) besides (d) instead
answer: (d) instead
Q8 Before you employ new staff you should carry out a ……. examination of their personal qualities and
professional experience.
(a) careful (b) caring (c) carefulness (d) carefully
answer: (a) careful
Q9 Thanks to the high standards of service we offer our customers, we have been able to establish an excellent
……..
(a) repute (b) reputable (c) reputation (d) reputedly
answer: (c) reputation
Q10 An interactive website can save your organisation ……. amounts of time and money that would otherwise be
spent on correspondence.
(a) signify (b) significant (c) significance (d) signification
answer: (b) significant
57
TOEIC tests / Incomplete Sentences / Advanced level # 57
Pay and Allowances
Q1 On the ……. of her ten years’ service she immediately qualified for the extended annual leave of six weeks.
(a) base (b) basis (c) ground (d) foundation
answer: (b) basis
Q2 Although he knew it was a sensitive subject, his boss had to ask him the ……. question about his drink
problem.
(a) sincere (b) fragile (c) breakable (d) delicate
answer: (d) delicate
Q3 At the interview each applicant was able to ……. the level of remuneration they would be expecting to receive.
(a) negotiate (b) demonstrate (c) apply (d) dispute
answer: (a) negotiate
Q4 Under the new ……. arrangements coming into force soon all employees can decide what time to start and
when to finish.
(a) malleable (b) shaped (c) flexible (d) bending
answer: (c) flexible
Q5 According to the contract you are not ……. for the new allowance until you have been with the company one
year.
(a) allowed (b) illegible (c) selectable (d) eligible
answer: (d) eligible
Q6 The only way you can hope to ……. the level of your pay is to take on greater responsibility.
(a) rise (b) raise (c) arise (d) raze
answer: (b) raise
Q7 She is trying to get some form of ……. to make up for the poor working conditions she had to put up with for all
those years.
(a) cooperation (b) confirmation (c) compensation(d) consideration
answer: (c) compensation
Q8 Of course there is a little extra added to your salary because you will ……. from the inner city allowance.
(a) increase (b) benefit (c) grow (d) develop
answer: (b) benefit
Q9 The hourly ……. for all part time clerical assistants has gone up by 40% since 2000.
(a) wage (b) validity (c) recompense (d) value
answer: (a) wage
Q10 Remember when you stop work and ……., you will be able to receive the company pension.
(a) return (b) retreat (c) respite (d) retire
answer: (d) retire
58
TOEIC tests / Incomplete Sentences / Advanced level # 58
Planning a Business
Q1 It is essential before starting a business to work on a plan to ……. problems later on.
(a) escape (b) endure (c) avoid (d) enter
answer: (c) avoid
Q2 The biggest ……. in business can be eliminated if you have sufficient capital to start with.
(a) scene (b) risk (c) encounter (d) harm
answer: (b) risk
Q3 Even when the economic situation is ……., there is always present the need for planning in a new business.
(a) mighty (b) huge (c) hefty (d) strong
answer: (d) strong
Q4 Whatever happens in the future there is absolutely no ……. for good market research before you launch a new
product.
(a) consideration(b) criterion (c) substitute (d) contemplation
answer: (c) substitute
Q5 Your ……. concern is naturally the plan but don’t forget your capital or your premises.
(a) firstly (b) primary (c) primarily (d) initially
answer: (b) primary
Q6 When people are considering whether to loan your new business a substantial sum, they are going to …….
your potential.
(a) encompass (b) evolve (c) evaluate (d) enquire
answer: (c) evaluate
Q7 It is worthwhile ……. as much market research information as possible before you work out your plan.
(a) including (b) snatching (c) grabbing (d) gathering
answer: (d) gathering
Q8 Her next task was to have a meeting with the bank manager to ……. that she had a secure enough plan to
warrant a loan.
(a) declare (b) demonstrate (c) state (d) announce
answer: (b) demonstrate
Q9 There are certain weaknesses in your plan that need to be ……. urgently if you are to succeed.
(a) affixed (b) acquired (c) addressed (d) attended
answer: (c) addressed
Q10 Since the start of the business many new ideas have ……. out of the original plan.
(a) developed (b) shown (c) gained (d) built
answer: (a) developed
59
TOEIC tests / Incomplete Sentences / Advanced level # 59
Product Improvement
Q1 Before the product is put on the market, the company must ……. whether it complies with safety standards.
(a) ask (b) calculate (c) ascertain (d) argue
answer: (c) ascertain
Q2 It is absolutely essential to do some thorough ……. before you even think of putting a new product on the
market.
(a) revision (b) research (c) repeat (d) return
answer: (b) research
Q3 You have a ……. to the public to ensure your toy products are suitable for children to play with.
(a) responsibility (b) concern (c) attitude (d) behaviour
answer: (a) responsibility
Q4 The company is busy trying to ……. the problems arising from the sudden drop in sales of their cosmetic
products.
(a) answer (b) solve (c) discover (d) dissolve
answer: (b) solve
Q5 The job of the ……. of this particular section is to train the members to deal politely with any complaints from
the public.
(a) controller (b) organizer (c) supervisor (d) governor
answer: (b) organizer
Q6 Inspiration has its place in any form of product development but at the same time you also need to adopt
some kind of ……. approach.
(a) systematic (b) thematic (c) automatic (d) emblematic
answer: (a) systematic
Q7 A ……. approach to new ideas is to be welcomed but you do need a strong element of imagination as well.
(a) physical (b) fundamental (c) judgmental (d) logical
answer: (d) logical
Q8 Since 1993 or if you like within the last ……., there have been many products that have failed because of poor
marketing.
(a) period (b) decade (c) scale (d) time
answer: (b) decade
Q9 We would definitely like to ……. the proposal you have presented to us with a view to including it in our current
range of products.
(a) discover (b) uncover (c) examine (d) reflect
answer: (c) examine
Q10 As we have enough money in our present budget, we are happy to launch this new product in the nature of an
……..
(a) enterprise (b) experiment (c) undertaking (d) exception
answer: (b) experiment
60
TOEIC tests / Incomplete Sentences / Advanced level # 60
Quality Control
Q1 The reason why I always buy my clothes at this store is because all the ……. they sell are of very high quality.
(a) types (b) species (c) brands (d) standards
answer: (c) brands
Q2 Before these articles leave the factory to be forwarded to the retailer, each one is thoroughly ……..
(a) seen (b) looked at (c) appraised (d) inspected
answer: (d) inspected
Q3 The advantages of working for this company is that all employees ……. themselves as a member of the team.
(a) believe (b) think (c) perceive (d) hold
answer: (c) perceive
Q4 If for any reason customers do not like the item they have bought, they always ……. and get a refund.
(a) hold it back (b) take it back (c) keep it back (d) give it back
answer: (b) take it back
Q5 The great thing about this particular material is that however much you screw it up, it never ……..
(a) wrinkles (b) twists (c) turns (d) folds
answer: (a) wrinkles
Q6 The company insists that all their products are ……. in respect of their quality, specification and look.
(a) actual (b) identity (c) typical (d) uniform
answer: (d) uniform
Q7 This is the department for children’s clothes and each ……. is marked with the recommended age range.
(a) cloth (b) garment (c) clothing (d) clothe
answer: (b) garment
Q8 The sole purpose of this jacket is to ……. water and if you wear it in the rain and still get wet, it’s useless.
(a) reject (b) repulse (c) repel (d) return
answer: (c) repel
Q9 The whole look of the shop front is ……. by the introduction of bright colours.
(a) engrossed (b) enlarged (c) enveloped (d) enhanced
answer: (d) enhanced
Q10 These pots are being sold as seconds because each one has a slight ……. in the glaze.
(a) defect (b) mistake (c) error (d) faulting
answer: (a) defect
61
TOEIC tests / Incomplete Sentences / Advanced level # 61
Super Supermarkets
Q1 If you ask someone for their ……. on supermarkets as opposed to the small corner shop, you will get varying
replies.
(a) standing (b) stand (c) stance (d) status
answer: (c) stance
Q2 The first question you have to ask is who are the customers that they are each trying to ……..
(a) target (b) hit (c) aim (d) deliver
answer: (a) target
Q3 When you tell the inhabitants of a small village that the little local store is going to close, many will express
……..
(a) dispute (b) disdain (c) dislike (d) dismay
answer: (d) dismay
Q4 There will naturally be ……. in the various sections of the community as to the benefits or disadvantages of
losing the little store.
(a) cuts (b) splits (c) slices (d) pieces
answer: (b) splits
Q5 Of course we all get ……. with endless leaflets through the door telling us of bargains at the local supermarket.
(a) plagued (b) attacked (c) stormed (d) bothered
answer: (a) plagued
Q6 Big discussions take place in the area as to whether a supermarket will come to the area and waiting for the
outcome can be quite ……. for the small shop owner.
(a) nerve killing (b) nerve hurting(c) nerve racking(d) nerve splitting
answer: (c) nerve racking
Q7 Inquiries are held which seem to go on forever and you only wish that the procedure could be ……..
(a) speeded through (b) speeded along(c) speeded up (d) speeded in
answer: (c) speeded up
Q8 Protest meetings are held but invariably they end in a ……. because they are not organized properly.
(a) disgrace (b) shambles (c) chaos (d) fall
answer: (b) shambles
Q9 Then the final result is announced that there is to be a ……. between EASISHOP and GOSHOP, which will
then become a super supermarket.
(a) joiner (b) combine (c) link (d) merger
answer: (d) merger
Q10 The confused customer is now in a terrible ……. because in the old days there was just one brand of butter to
buy and now there is a choice of 24.
(a) distress (b) disturb (c) dilemma (d) disturbance
answer: (c) dilemma
62
TOEIC tests / Incomplete Sentences / Advanced level # 62
Taxes
Q1 If you are self-employed, it is your responsibility to ……. how much tax you should legally pay.
(a) consider (b) complete (c) correct (d) calculate
answer: (d) calculate
Q2 I had a letter from the office of the Collector of Taxes telling me that I had to pay back all the money I …….
over the last 3 years.
(a) due (b) indebted (c) owed (d) owned
answer: (c) owed
Q3 The arrangement they have is that all the money that has to be paid in tax out of their earnings comes from
their ……. account.
(a) joined (b) conjoined (c) joined up (d) joint
answer: (d) joint
Q4 Under the current legislation if you are late in paying your taxes, then you have to face a financial ……..
(a) penalty (b) punishment (c) pain (d) penalize
answer: (a) penalty
Q5 He is in a terrible rush to complete his tax returns by Tuesday otherwise he won’t be able to reach the ……..
(a) dead end (b) deadline (c) dead date (d) dead stop
answer: (b) deadline
Q6 It doesn’t happen very often but I actually got some money from the tax office and with the ……. I’m going to
treat myself.
(a) remake (b) repeat (c) refund (d) respite
answer: (c) refund
Q7 Before you can claim any money back on overpayment of tax, you have to ……. an application form.
(a) fill for (b) fill out (c) fill through(d) fill with
answer: (b) fill out
Q8 You can elect, if you want, to transfer your tax free allowance to your ……..
(a) spouse (b) sponsor (c) spook (d) spokesperson
answer: (a) spouse
Q9 Until it’s clearly established which tax group you are in, your employer will be asked to ……. a certain amount
of your pay.
(a) withstand (b) without (c) withhold (d) withal
answer: (c) withhold
Q10 There have been so many queries about his tax situation that there is now a huge ……. containing the details
in the office.
(a) full (b) filled (c) filling (d) file
answer: (d) file
63
TOEIC tests / Incomplete Sentences / Advanced level # 63
Verbal Communication Skills
Q1 Remember that this happened first and was ……. to the episode that happened afterwards.
(a) before (b) since (c) prior (d) previous
answer: (c) prior
Q2 As the police saw the accident themselves, the driver avoided the ……. of having to give a detailed report.
(a) need (b) requirement (c) indictment (d) necessity
answer: (d) necessity
Q3 It’s a complete waste of time ……. over who was to blame, the main thing we have to do is decide what to do
next.
(a) arguing (b) discussing (c) repeating (d) considering
answer: (a) arguing
Q4 It was easy to realise why the machine had stopped working since it was a direct ……. of his failure to maintain
it.
(a) complement (b) concern (c) consequence(d) conviction
answer: (c) consequence
Q5 I am completely confused as to why she did it and so it’s not ……. to imagine why other people are mystified,
too.
(a) definite (b) difficult (c) debatable (d) decided
answer: (b) difficult
Q6 If you want to try and influence that political party it’s best to become a member yourself and then you can
argue from the ……..
(a) entrance (b) beginning (c) side (d) inside
answer: (d) inside
Q7 I have great ……. for them at this time because I have had a similar experience.
(a) sincerity (b) sympathy (c) sorrow (d) sadness
answer: (b) sympathy
Q8 Feel free to visit anything of interest to you in the exhibition and also you can ……. of any of the refreshments
available.
(a) retake (b) undertake (c) partake (d) intake
answer: (c) partake
Q9 Many of the people in the crowd were visibly crying because they all ……. with those who had lost relatives in
the disaster.
(a) resented (b) regretted (c) rejoined (d) sympathized
answer: (d) sympathized
Q10 I assure you that you will have no problem with the task because it’s as easy ……. can be.
(a) as (b) than (c) and (d) it
answer: (a) as
64
TOEIC tests / Incomplete Sentences / Advanced level # 64
Ways of commenting
Q1 If you want my honest opinion, I thought the play was ……..
(a) litter (b) dust (c) waste (d) rubbish
answer: (d) rubbish
Q2 It was quite a good film but I thought the characters were a bit like ……..
(a) paper (b) cardboard (c) plastic (d) material
answer: (b) cardboard
Q3 It’s quite a nice car but there was not very much ……. in the back.
(a) area (b) limit (c) room (d) fullness
answer: (c) room
Q4 She’s pleasant enough but not very pretty. In fact I’d say she was rather ……..
(a) plain (b) straight (c) simple (d) casual
answer: (a) plain
Q5 The first time you see the view you can’t believe it. It almost takes your breath ……..
(a) out (b) over (c) under (d) away
answer: (d) away
Q6 I sat through the concert feeling really bored and sleepy and had to stop myself from ……. several times.
(a) gaping (b) yawning (c) stretching (d) crying
answer: (b) yawning
Q7 It was one of the most embarrassing moments of my life and I just wanted the ground to ……. up and swallow
me.
(a) ease (b) throe (c) open (d) crack
answer: (c) open
Q8 In my opinion no one in their right mind would ever go and pay to see a play ……. that.
(a) as (b) same (c) more (d) like
answer: (d) like
Q9 The room was good, the bed was comfortable and the service was excellent but the hotel food left a lot to be
……..
(a) required (b) desired (c) demanded (d) included
answer: (b) desired
Q10 To be perfectly honest with you I think that this is the best test I’ve ever taken in my entire ……..
(a) life (b) days (c) duration (d) stay
answer: (a) life
65
TOEIC tests / Incomplete Sentences / Advanced level # 65
Ways of disagreeing
Q1 I’ll have to ……. company with you there, I’m afraid.
(a) separate (b) divide (c) part (d) leave
answer: (c) part
Q2 There’s no way I can ……. that.
(a) incline (b) consume (c) indicate (d) accept
answer: (d) accept
Q3 We’ll have to agree to ……. over that.
(a) differ (b) differentiate (c) deny (d) decide
answer: (a) differ
Q4 Don’t even think about it! I can’t possibly take that on ……..
(a) deck (b) place (c) board (d) position
answer: (c) board
Q5 No matter how ……. you are, I won’t change my mind.
(a) perceptive (b) perverse (c) pernicious (d) persuasive
answer: (d) persuasive
Q6 You can’t talk until the ……. come home. I won’t accept that scheme.
(a) dogs (b) cows (c) cats (d) hens
answer: (b) cows
Q7 Sorry the subject is now ……..
(a) closed (b) locked (c) done (d) completed
answer: (a) closed
Q8 I regret I have no choice but to reject the plan out of ……..
(a) power (b) court (c) hand (d) grip
answer: (c) hand
Q9 No matter how much you object, I am ……. I am right and you’re wrong.
(a) convicted (b) convinced (c) conduced (d) concerned
answer: (b) convinced
Q10 You might as well admit it! You haven’t a ……. to stand on.
(a) foot (b) arm (c) hand (d) leg
answer: (d) leg
66
TOEIC tests / Incomplete Sentences / Advanced level # 66
Ways of disapproving
Q1 There is no way that I can agree to you ……. early today.
(a) submitting (b) renouncing (c) leaving (d) departing
answer: (c) leaving
Q2 I must object and make it clear that I am totally ……. any measures that suggest changes to the original
scheme.
(a) up (b) without (c) against (d) off
answer: (c) against
Q3 He has the ……. of always rejecting any idea that will change the current arrangements.
(a) habit (b) custom (c) task (d) job
answer: (a) habit
Q4 I cannot condone that sort of ……. in my establishment and would ask you to remember that in future.
(a) routine (b) manners (c) going (d) behaviour
answer: (d) behaviour
Q5 I have no choice really but to turn ……. your recent proposal because it is completely unworkable.
(a) off (b) over (c) down (d) across
answer: (c) down
Q6 They can’t possibly go ……. with your suggestions because it will involve too much expenditure.
(a) over (b) along (c) in (d) above
answer: (b) along
Q7 Quite honestly I’d have to be out of my ……. to sanction what is a crazy proposition.
(a) sense (b) balance (c) thought (d) mind
answer: (d) mind
Q8 When her father discovered that his daughter wanted to marry a pop singer, he decided to put every ……. in
their way to prevent the marriage.
(a) obstacle (b) burden (c) impediment (d) problem
answer: (a) obstacle
Q9 He told me there was definitely no ……. that I would pass my examination until I did some work.
(a) occasion (b) chance (c) opportunity (d) time
answer: (b) chance
Q10 You could tell by the ……. he refused to smile that he didn’t like the story.
(a) method (b) plan (c) way (d) path
answer: (c) way
67
TOEIC tests / Incomplete Sentences / Advanced level # 67
Ways of greeting
Q1 Great to see you again. I haven’t seen you ……. ages.
(a) by (b) from (c) of (d) for
answer: (d) for
Q2 Welcome to our house. Come in and make yourself ……..
(a) comfortable (b) easy (c) relaxing (d) comforting
answer: (a) comfortable
Q3 How do you do? I don’t think we’ve met ……..
(a) after (b) since (c) then (d) before
answer: (d) before
Q4 Hi Mary. Where have you been ……. yourself all this time?
(a) discovering (b) hiding (c) finding (d) looking
answer: (b) hiding
Q5 Good morning, sir. I hope you will have an enjoyable ……. in our hotel.
(a) stay (b) halt (c) stop (d) sojourn
answer: (a) stay
Q6 Good evening to you all. Let me find you a ……. near the window.
(a) corner (b) angle (c) table (d) part
answer: (c) table
Q7 How are you, David.? I must ……. you’re looking very well.
(a) declare (b) recite (c) state (d) admit
answer: (d) admit
Q8 Hello there. I just don’t believe it. You haven’t changed a ……. since we last met.
(a) bit (b) piece (c) little (d) section
answer: (a) bit
Q9 Ah, you must be Mary’s husband. Do come in and ……. everyone.
(a) see (b) look (c) find (d) meet
answer: (d) meet
Q10 Here you are at last! I hope your ……. here wasn’t too horrible.
(a) travel (b) journey (c) trip (d) voyage
answer: (b) journey
68
TOEIC tests / Incomplete Sentences / Advanced level # 68
Ways of showing anger
Q1 I’ve had just as much as I can ……. from you.
(a) find (b) lean (c) stomach (d) point
answer: (c) stomach
Q2 You do that again and I’ll ……. your head off.
(a) consume (b) devour (c) munch (d) bite
answer: (d) bite
Q3 I’m sorry but I can’t take any more. I’m afraid I’ve reached ……. point.
(a) screaming (b) crying (c) howling (d) shouting
answer: (a) screaming
Q4 You just ……. touch that piece of paper and I’ll kill you.
(a) attempt (b) dare (c) try (d) endeavour
answer: (b) dare
Q5 How many more times do I have to ……. it to you, stupid?
(a) restrain (b) render (c) repeat (d) resign
answer: (c) repeat
Q6 I know you find this highly amusing but to me it’s no ……. matter.
(a) chortling (b) chuckling (c) grinning (d) laughing
answer: (d) laughing
Q7 I’m warning you. I can take just that much and ……. more.
(a) any (b) no (c) some (d) enough
answer: (b) no
Q8 Everybody just get ……. of my way and leave me alone.
(a) out (b) off(c) with (d) over
answer: (a) out
Q9 Not another word from either of you. That’s ……..
(a) conclusive (b) final (c) ending (d) concluded
answer: (b) final
Q10 Right. I’m leaving. You can do whatever you like. I couldn’t care ……..
(a) more (b) lesser (c) least (d) less
answer: (d) less
69
TOEIC tests / Incomplete Sentences / Advanced level # 69
Ways of showing pleasure
Q1 Now that’s what I call absolutely ……..
(a) perfect (b) finished (c) completed (d) ended
answer: (a) perfect
Q2 You couldn’t have made that drink better if you’d ……..
(a) tested (b) trailed (c) required (d) tried
answer: (d) tried
Q3 What a delightful ……. those flowers give off when you touch them.
(a) bloom (b) colour (c) scent (d) smell
answer: (c) scent
Q4 Words just ……. me when I try to say how happy I am.
(a) fail (b) miss (c) pass (d) fool
answer: (a) fail
Q5 I can ……. say that I don’t think I’ve ever enjoyed myself so much before.
(a) surely (b) safely (c) clearly (d) notably
answer: (b) safely
Q6 There’s really nothing like it, is there when you find you’ve ……. all the answers to the test right?
(a) found (b) seen (c) acquired (d) got
answer: (d) got
Q7 The only problem with your cooking is that the more I eat, the more I want ……. more.
(a) any (b) all (c) some (d) no
answer: (c) some
Q8 I must be ……. because it’s all too good to be true.
(a) thinking (b) dreaming (c) sleeping (d) dozing
answer: (b) dreaming
Q9 Just let me try one more of your delicious chocolates and then I’ll ……. not to take any more.
(a) promise (b) assure (c) confirm (d) affirm
answer: (a) promise
Q10 It’s absolute ……. here. I think I’ll stay at this hotel one more week.
(a) clarity (b) certainty (c) bliss (d) fortune
answer: (c) bliss
70
TOEIC tests / Incomplete Sentences / Advanced level # 70
Ways of thanking
Q1 Words can’t possibly ……. how grateful I am for what you have done.
(a) detail (b) delineate (c) underline (d) express
answer: (d) express
Q2 Thank you so much for helping me. I really ……. it.
(a) accept (b) agree (c) appreciate (d) deserve
answer: (c) appreciate
Q3 A thousand thanks for all your hard work. I shall never ……. it.
(a) forego (b) forget (c) foretell (d) forbid
answer: (b) forget
Q4 They showed their great gratitude by sending us a large ……. of money.
(a) sum (b) packet (c) box (d) bundle
answer: (a) sum
Q5 Thank you for all you’ve done from the ……. of my heart.
(a) base (b) foundation (c) end (d) bottom
answer: (d) bottom
Q6 I’m sending this bunch of flowers as a small ……. of my thanks and appreciation.
(a) piece (b) token (c) counter (d) emblem
answer: (b) token
Q7 How can I ……. thank you enough for all you’ve done?
(a) entirely (b) probably (c) possibly (d) exactly
answer: (c) possibly
Q8 On the watch they gave him were the words: ……. gratitude for 40 years loyal service.
(a) at (b) of (c) by (d) in
answer: (d) in
Q9 It’s very difficult for children to ……. their gratitude for what their parents have done for them.
(a) show (b) initiate (c) enclose (d) refer
answer: (c) enclose
Q10 Look upon this as a ……. of thank you present for all your endeavours on our behalf.
(a) type (b) sort (c) sign (d) species
answer: (b) sort
71
TOEIC tests / Incomplete Sentences / Advanced level # 71
Ways of threatening
Q1 If I’ve ……. you once, I’ve done it a hundred times. Don’t do it!
(a) spoken (b) said (c) told (d) mentioned
answer: (c) told
Q2 I’ll give you just one more ……. and after that, you’ll be in real trouble.
(a) go (b) occasion (c) time (d) chance
answer: (d) chance
Q3 I’m telling you loud and ……. that you really must get it right this time.
(a) bright (b) clear (c) simple (d) obvious
answer: (b) clear
Q4 She told him that if his manners didn’t ……., he would be sent home.
(a) approve (b) disprove (c) disapprove (d) improve
answer: (d) improve
Q5 He agreed because he said it was like having a gun held to his ……..
(a) nose (b) eye (c) head (d) foot
answer: (c) head
Q6 I’ll lend you money for the very last time because after that you’re on your ……..
(a) own (b) self (c) side (d) back
answer: (a) own
Q7 I can’t tell you how lucky you’ve been this time but just ……. till next time.
(a) attend (b) wait (c) expect (d) delay
answer: (b) wait
Q8 I’m prepared to ……. your mistake on this occasion but I can’t ever do it again.
(a) oversee (b) overtake (c) overhear(d) overlook
answer: (d) overlook
Q9 If you leave me now, you don’t ……. to come back.
(a) need (b) require (c) demand (d) order
answer: (a) need
Q10 Let me put it simply one more incident like that and you’re out on your …….!
(a) eye (b) nose (c) ear (d) head
answer: (c) ear
72
TOEIC tests / Incomplete Sentences / Advanced level # 72
Working Well
Q1 The boss was appointed in the hope that she would be able to ……. results.
(a) find (b) seek (c) achieve (d) manage
answer: (c) achieve
Q2 In the very beginning she had a meeting with all the staff, which turned out to be extremely ……..
(a) productive (b) producing (c) produced (d) production
answer: (a) productive
Q3 Although many people wanted to remain ……. to her predecessor, they soon started to respect her style of
managment.
(a) trusting (b) believing (c) attached (d) loyal
answer: (d) loyal
Q4 At the first series of interviews the question was whether to appoint a newcomer or ……. a current employee.
(a) project (b) promote (c) proffer (d) protect
answer: (b) promote
Q5 The decision was finally taken that appointments should be based purely and simply on ……..
(a) marvel (b) mandate (c) merit (d) mastery
answer: (c) merit
Q6 There was a new spirit in the company and for the first time in ages staff at last felt they were being ……..
(a) valued (b) valuable (c) valuing (d) valid
answer: (a) valued
Q7 Employees were beginning to receive ……. for the hard work that they had been doing.
(a) respect (b) referral (c) recognized (d) recognition
answer: (d) recognition
Q8 It soon became apparent that under the new management people were also starting to ……. some of their free
time to the company.
(a) donate (b) deliver (c) contribute (d) convert
answer: (c) contribute
Q9 Some of the longest serving staff actually looked ……. to coming into work.
(a) on (b) about (c) through (d) forward
answer: (d) forward
Q10 At the end of her first year it was ……. to everyone that as the new boss she had been totally accepted.
(a) obvious (b) granted (c) taken (d) thought
answer: (a) obvious
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TOEIC tests / Incomplete Sentences / Advanced level # 73
A good real estate rental market
Q1 Ray Alcorn of Park Real Estate Inc remarks that real estate is a capital-intensive industry, and its health rises
and falls with capital availability; currently the capital markets are so ……. with cash, they can’t find a place for
it all.
(a) flood (b) fluid (c) flush (d) full
answer: (c) flush
Q2 Boom times typically engender oversupply of product, but construction prices have skyrocketed due to natural
disasters and rising commodity prices, which has ……. new building in all property types.
(a) ameliorated (b) mollified (c) tempered (d) transformed
answer: (c) tempered
Q3 Rising consumer interest rates will further slow consumer purchasing and the housing market, and may
produce the desired soft ……..
(a) dealing (b) ending (c) landing (d) spending
answer: (c) landing
Q4 Historically, contractions in capital have a negative effect on valuations, and current ……. from government
regulators aiming to trim commercial banks’ real estate loan exposure are worrisome.
(a) groundings (b) grumblings (c) ramblings (d) rumblings
answer: (d) rumblings
Q5 Global markets are literally awash in capital, all of it seeking yield and stability; fortunately, commercial real
estate offers both, and even if banks are constrained there is a ……. of capital to fill the void.
(a) cache (b) niche (c) surfeit (d) surplus
answer: (c) surfeit
Q6 Construction costs have gone through the ……. in the past year due to natural disasters and increased
commodity prices.
(a) budget (b) gauntlet (c) roof (d) stock
answer: (c) roof
Q7 High construction costs and condo conversions have reduced new supply and a slowing housing market
increases rental demand, so owners can now flex their muscles with rent increases, and those who bought at
high valuations may yet get the ……..
(a) brush off (b) cat’s meow (c) door prize (d) last laugh
answer: (d) last laugh
Q8 Areas with declining employment and population will experience an acceleration of those trends, and investors
will not acquire properties in such markets without good reason to believe a comeback is in the ……..
(a) off chance (b) offer (c) offering (d) offing
answer: (d) offing
Q9 Retail properties will suffer as owners rediscover risk as a component of value, but most of these assets are
owned by well-capitalized private equity groups that can easily ……. the storm.
(a) keep up with (b) ride out (c) sail into (d) wriggle out of
answer: (b) ride out
Q10 Acquisition of stabilized properties at low cap rates with little potential for rent growth is a sure ……. for below
market returns.
(a) receipt (b) recipe (c) recipient (d) reward
answer: (b) recipe
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TOEIC tests / Incomplete Sentences / Advanced level # 74
A Quick History of Advertising
Q1 Encarta’s History of Advertising notes that ……. have found evidence of advertising dating back to the 3000s
BC, among the Babylonians.
(a) anthropologists (b) archaeologists(c) paleontologists (d) prehistorians
answer: (b) archaeologists
Q2 One of the first known methods of advertising was the outdoor display, usually an ……. sign painted on the
wall of a building.
(a) eye-arresting (b) eye-catching (c) eye-stopping (d) eye-taking
answer: (b) eye-catching
Q3 An outdoor advertisement ……. in Rome offers property for rent, and one found painted on a wall in Pompeii
calls the attention of travelers to a tavern.
(a) excavated (b) exhumed (c) extracted (d) extricated
answer: (a) excavated
Q4 In medieval times word-of-mouth praise of products gave rise to a simple but effective form of advertising, the
use of so-called town ……..
(a) announcers (b) criers (c) heralds(d) plaintiffs
answer: (b) criers
Q5 These were citizens who read public notices aloud and were also employed by merchants to shout the ……. of
their wares.
(a) places (b) portions (c) praises(d) prices
answer: (c) praises
Q6 Although graphic forms of advertising appeared early in history, printed advertising made little ……. until the
invention of the movable-type printing press by German printer Johannes Gutenberg about 1450.
(a) coverage (b) headway (c) impression (d) profit
answer: (b) headway
Q7 In the United States, the advertising profession began in Philadelphia, Pennsylvania, in 1841, when Volney B.
Palmer ……. up shop as an advertising agent, the forerunner of the advertising agency.
(a) opened (b) set (c) started(d) took
answer: (b) set
Q8 The introduction of radio created a new opportunity and by the end of the 1920s, advertising had established
itself in radio to such a(n) ……. that advertisers were producing many of their own programs.
(a) amount (b) extent (c) range (d) volume
answer: (b) extent
Q9 The early 1930s ……. in dozens of radio dramatic series that were known as soap operas because they were
sponsored by soap companies.
(a) escorted (b) showed (c) ushered(d) welcomed
answer: (c) ushered
Q10 Television had been introduced in 1940, but because of the high cost of TV sets and the lack of programming,
it was not immediately ……..
(a) embraced (b) enjoyed (c) patronized (d) popularized
answer: (a) embraced
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TOEIC tests / Incomplete Sentences / Advanced level # 75
Accountants
Q1 Most accounting positions require a bachelor’s degree in accounting or a related field or ……. combination of
education and experience.
(a) an attained (b) a calculated (c) a curricular (d) an equivalent
answer: (d) an equivalent
Q2 Many companies want graduates with a master’s degree in accounting, or a master’s degree in business
administration with ……. in accounting.
(a) a concentration (b) an expertise (c) a major (d) a specialty
answer: (a) a concentration
Q3 Some schools offer students a chance for hands-on experience with part-time ……. programs in accounting or
commercial firms.
(a) internship (b) practice (c) study (d) tutorial
answer: (a) internship
Q4 Accountants help make sure that a firm is run efficiently, that its records are maintained accurately, and that its
taxes are paid properly and in a ……. manner.
(a) controlled (b) courteous (c) formal (d) timely
answer: (d) timely
Q5 Nowadays, accountants are ……. the services they offer with budget analysis, investment planning, and IT
consulting.
(a) broadening (b) lengthening (c) opening (d) reformatting
answer: (a) broadening
Q6 ……. accountants, many of whom are CPAs, generally have their own companies or work for major accounting
firms.
(a) Graduate (b) Professional (c) Public (d) Senior
answer: (c) Public
Q7 Some accountants specialize in ……. accounting — investigating white-collar crimes such as securities fraud
and embezzlement.
(a) criminal (b) forensic (c) police (d) undercover
answer: (b) forensic
Q8 Many work closely with law enforcement officers and lawyers during investigations and often appear as …….
witnesses during trials.
(a) expected (b) expert (c) known (d) respected
answer: (b) expert
Q9 ……. accountants record and analyze the financial information of the firms in which they are employed.
(a) Business (b) Internal (c) Licensed (d) Management
answer: (d) Management
Q10 Government accountants work in the public ……., maintaining and monitoring the recordkeeping of
government departments and agencies.
(a) arena (b) domain (c) quarter (d) sector
answer: (d) sector
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TOEIC tests / Incomplete Sentences / Advanced level # 76
Accounting Information Systems
Q1 Accounting information systems are a ……. part of an organization’s day-to-day operations.
(a) vigorous (b) virtual (c) visceral (d) vital
answer: (d) vital
Q2 Prices can vary from customized multimillion dollar systems to ……. software that costs less than $100.
(a) prefabricated(b) preinstalled (c) prepackaged (d) prepared
answer: (c) prepackaged
Q3 Customization allows for a good fit to the business’s needs, smooth ……. with other internal systems, and the
ability to implement special security measures.
(a) insertion (b) intercalation (c) interfacing (d) interference
answer: (c) interfacing
Q4 Advantages of non-custom software include low cost, immediate availability, quality, documentation on data
flow, good compatibility with external systems, and ……. from the vendor.
(a) advice (b) advise (c) support (d) supply
answer: (c) support
Q5 Disadvantages include lack of features, paying for ……. features, and risk of vendor availability.
(a) undesirable (b) unexpected (c) unordered (d) unwanted
answer: (d) unwanted
Q6 Good accounting systems allow users to run informal reports such as ……. accounts receivable or to keep
track of inventory.
(a) aged (b) listed (c) timed (d) unpaid
answer: (a) aged
Q7 Accounting systems have to track ……. in three business processes: order entry/sales, billing/accounts
receivable/cash receipts, and purchasing/accounts payable/cash.
(a) sequences (b) steps (c) transactions (d) transfers
answer: (c) transactions
Q8 The order entry/sales process ……. sales data and records the information.
(a) captures (b) contains (c) controls (d) copies
answer: (a) captures
Q9 This process starts with a customer order, which initiates a credit ……..
(a) card (b) check (c) rating (d) report
answer: (b) check
Q10 After the customer is approved, the sales order department must let the warehouse know what goods to pick,
and the shipping department needs to know that an order has been ……..
(a) filed (b) initiated (c) placed (d) sent
answer: (c) placed
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TOEIC tests / Incomplete Sentences / Advanced level # 77
Agricultural Market Development
Q1 The Food and Agriculture Organization of the UN advises that an efficient and adequate marketing system is a
……. for agricultural diversification, providing better prices to producers and the availability of competitively
priced produce to consumers.
(a) precondition (b) precursor (c) predecessor(d) preference
answer: (a) precondition
Q2 Physical improvement is usually addressed in two ways: by providing improved market infrastructure (both
urban and rural) and by improving rural ……. roads.
(a) access (b) paved (c) portage (d) state
answer: (a) access
Q3 Rural markets form part of a trade network; they are normally arranged on a ……. basis on specific weekdays
and are commonly organised at a central place in a village or district centre.
(a) ad hoc (b) casual (c) irregular (d) periodic
answer: (d) periodic
Q4 Larger rural markets (‘assembly markets’) are found where greater quantities of produce are traded, either by
the producers themselves or by traders, and are normally situated on main highways, or near to ferries and
other local transport ……..
(a) axles (b) cores (c) nodes (d) rims
answer: (c) nodes
Q5 ……. wholesale and semi-wholesale markets are located within or near major cities (usually with populations
exceeding 0.5 million).
(a) Seasonal (b) Subsidized (c) Temporary (d) Terminal
answer: (d) Terminal
Q6 Retail markets directly serve consumers in main urban areas; although primarily retail, they may have some
semi-wholesale functions, particularly if they allow producers to trade — in which case, they are often called
……. markets.
(a) direct (b) farmers’ (c) open-air (d) produce
answer: (b) farmers’
Q7 Internal factors for change include increasing volumes of produce to be handled; alterations to commercial
practices and trading patterns; and the ……. of professional specialised wholesalers.
(a) convergence (b) conveyance (c) emergence (d) reliance
answer: (c) emergence
Q8 The main external causes for change are ……. factors, including increase in population of a city as a result of
migration and natural growth, population shifts within cities and moves to the suburbs, and changes in the
location and nature of workplaces.
(a) democratic (b) demographic (c) geocentric (d) geographic
answer: (b) demographic
Q9 A common problem at both wholesale and retail levels is that the markets are viewed as tax ……. rather than
as means of facilitating the marketing of local produce: the marketing system is ‘kidnapped’ by municipalities,
with the sole purpose of collecting taxes.
(a) cattle (b) instruments (c) utensils (d) wells
answer: (b) instruments
Q10 These factors all need to be taken into ……. in identifying the best approach to market development.
(a) acceptance (b) account (c) calculation(d) considerateness
answer: (b) account
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TOEIC tests / Incomplete Sentences / Advanced level # 78
Annual Report
Q1 Our annual report was ……. to the shareholders on 31 March.
(a) submerged (b) submitted (c) subordinated(d) subtracted
answer: (b) submitted
Q2 Turnover remained constant through the ……. year.
(a) annual (b) fiscal (c) physical (d) revenue
answer: (b) fiscal
Q3 Profits declined sharply with the devaluation of the ……..
(a) banknotes (b) change (c) currency (d) money
answer: (c) currency
Q4 Sales fell gradually in the first two quarters, but ……. in the second half of the year.
(a) realigned (b) recalled (c) recovered (d) resisted
answer: (c) recovered
Q5 Costs reached ……. in April.
(a) an acme (b) an apex (c) a climax (d) a peak
answer: (d) a peak
Q6 Demand rose sharply after our major competitor went into ……..
(a) bankruptcy (b) export (c) receiver (d) difficulty
answer: (a) bankruptcy
Q7 Overhead levelled off when utility charges were ……. by the government.
(a) cancelled (b) frozen (c) given (d) tapped
answer: (b) frozen
Q8 Prices were raised with the introduction of our new ……. of widgets.
(a) batch (b) line (c) manager (d) team
answer: (b) line
Q9 Output ……. up with demand.
(a) followed (b) kept (c) made (d) put
answer: (b) kept
Q10 Although the company’s overall ……. was weak, its bottom line was still in the black.
(a) action (b) activity (c) performance (d) progress
answer: (c) performance
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TOEIC tests / Incomplete Sentences / Advanced level # 79
Asset Classes
Q1 Cathy Smart and the investment analysts at 401k Forum help you get down to the ……. with this article about
the different asset classes.
(a) baseline (b) basement (c) basics (d) basis
answer: (c) basics
Q2 Asset classes are the categories that your different investments ……. into — such as cash, bonds, large-cap
stocks, small-cap stocks, and international stocks.
(a) fall (b) fan (c) sift (d) sort
answer: (a) fall
Q3 Studies have shown that the key to successful investing is to ……. your wealth among different asset classes.
(a) diverge (b) expand (c) range (d) spread
answer: (d) spread
Q4 Market capitalization (market cap) is a measure of the size and value of a company; to determine this, you
simply multiply the number of the company’s ……. shares of stock by the market price of one share.
(a) corporate (b) individual (c) open market (d) outstanding
answer: (d) outstanding
Q5 Market capitalization is important because history has shown us that the stocks of companies with different
market caps ……. differently in terms of return and risk.
(a) behave (b) comply (c) gain (d) operate
answer: (a) behave
Q6 Cap-size shift: mid-cap stocks may have once been defined as large cap, but fell out of ……. with investors.
(a) concern (b) favor (c) line (d) satisfaction
answer: (b) favor
Q7 Mid-cap stock performance usually falls somewhere in between the returns of their large- and small-cap
……..
(a) companions (b) counterparts (c) replicas (d) surrogates
answer: (b) counterparts
Q8 However, mid- and small-cap stock returns tend to be more ……. than the returns of large-cap stocks.
(a) vaporous (b) volatile (c) voluminous (d) voracious
answer: (b) volatile
Q9 If a smaller company loses a few key executives, or if the economy takes a ……. for the worse, it only takes a
few nervous investors to cause the stock to drop drastically.
(a) dive (b) path (c) step (d) turn
answer: (d) turn
Q10 ……. can reduce your risk and help protect your investment: if one asset class in your portfolio is performing
poorly, there’s a chance that another asset class within your portfolio will be performing well.
(a) Departmentalization (b) Differentiation(c) Distribution (d) Diversification
answer: (d) Diversification
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TOEIC tests / Incomplete Sentences / Advanced level # 80
Auditing
Q1 The purpose of an audit is to gather and evaluate evidence in order to form an opinion on the ……. of a
company’s financial statements.
(a) rationality (b) realization (c) reliability (d) responsibility
answer: (c) reliability
Q2 The audit ……. is usually no more than a page in length and is attached to the financial statements.
(a) report (b) response (c) result (d) review
answer: (a) report
Q3 Auditors are not responsible for the ……. of the financial statements of an company.
(a) evaluation (b) examination (c) position (d) preparation
answer: (d) preparation
Q4 In the financial statements, the company implicitly states that all items, account balances and transactions are
……. valid, complete and accurate.
(a) essentially (b) generally (c) materially (d) precisely
answer: (c) materially
Q5 An error in ……. is committed when the financial statements include an item that should not be included.
(a) accuracy (b) auditing (c) completeness(d) validity
answer: (d) validity
Q6 An error in ……. is committed when the financial statements do not include an item which should be included.
(a) accuracy (b) auditing (c) completeness(d) validity
answer: (c) completeness
Q7 An error in ……. is committed when the financial statements include incorrect information about an item that
should be included.
(a) accuracy (b) auditing (c) completeness(d) validity
answer: (a) accuracy
Q8 One of the principal goals of the auditor is to add ……. to this assertion.
(a) credentials (b) credibility (c) creditworthiness (d) credulity
answer: (b) credibility
Q9 Audit risk is the risk that the auditor expresses an inappropriate audit opinion when the financial statements
are significantly ……..
(a) misstated (b) overstated (c) restated (d) understated
answer: (a) misstated
Q10 In addition to the financial statements, the auditor also examines the company’s internal ……. procedures for
effectiveness.
(a) coherence (b) command (c) control (d) correspondence
answer: (c) control
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TOEIC tests / Incomplete Sentences / Advanced level # 81
Auto Leasing
Q1 LeaseGuide.com author Al Hearn explains that automobile leasing is based entirely on the ……. that you pay
for the amount by which a vehicle’s value depreciates during the time you’re driving it.
(a) concept (b) design (c) image (d) observation
answer: (a) concept
Q2 Depreciation is the difference between a vehicle’s original value and its value at lease-end (……. value), and is
the primary factor that determines the cost of leasing.
(a) remnant (b) reserve (c) residual (d) retained
answer: (c) residual
Q3 Generally, European and Japanese automobile ……. have lower depreciation than American brands.
(a) cars (b) logos (c) makes (d) trademarks
answer: (c) makes
Q4 Manufacturer’s ……. Retail Price (MSRP) is the full price for a vehicle as displayed on its window sticker,
including optional packages and destination charges.
(a) Sales (b) Standard (c) Stated (d) Suggested
answer: (d) Suggested
Q5 When you and your dealer sit down and agree on a lease price for a car, this becomes the ……. cost, or “cap
cost”.
(a) capitalized (b) car and package (c) cash projected (d) contract approved
answer: (a) capitalized
Q6 Cap cost can be reduced by rebates, factory-to-dealer incentives, trade-in credit, or a cash ……. payment;
these are known as cap cost reductions.
(a) down (b) first (c) key (d) prior
answer: (a) down
Q7 When you lease, you’re ……. the leasing company’s money while you’re driving their car and they rightfully
expect you to pay interest on that money, the same as with a loan.
(a) binding over(b) nailing down (c) running through (d) tying up
answer: (d) tying up
Q8 This interest is expressed as a money factor, sometimes called lease factor, and is specified as a small …….
number such as.00297.
(a) decimal (b) denominator (c) percentile (d) unrounded
answer: (a) decimal
Q9 A good rule of …….: Lease money factors, converted to an annual interest rate, should be comparable to, if not
lower than local new-car loan interest rates.
(a) calculation (b) law (c) measure (d) thumb
answer: (d) thumb
Q10 However, you may not qualify for great money factors unless if you have ……. credit rating.
(a) a guaranteed(b) a relevant (c) a spotless (d) an unremarkable
answer: (c) a spotless
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TOEIC tests / Incomplete Sentences / Advanced level # 82
Basic Electronics
Q1 Electronics is the study and utilization of systems that function by guiding electron flow in ……. such as
semiconductors.
(a) contrivances (b) devices (c) pieces (d) servers
answer: (b) devices
Q2 Designing and building electronic circuits to solve ……. problems is the mandate of electronics engineering.
(a) parallel (b) practical (c) partial (d) production
answer: (b) practical
Q3 Research into innovative semiconductor technology and applications is considered a ……. of physics.
(a) branch (b) responsibility (c) segment (d) subsidiary
answer: (a) branch
Q4 Electronic circuits are mainly used to control, process and distribute information, and for the ……. and
distribution of electric power.
(a) commutation (b) contamination(c) conversation (d) conversion
answer: (d) conversion
Q5 These two purposes rely on the creation and detection of electromagnetic ……. and electrical currents.
(a) fields (b) floors (c) grounds (d) surfaces
answer: (a) fields
Q6 The rapid modern advancement of electronics began in ……. with the introduction of the radio.
(a) earnest (b) enthusiasm (c) secret (d) sincerity
answer: (a) earnest
Q7 There are three divisions to an electronics system, an example of which is a television ……..
(a) box (b) case (c) kit (d) set
answer: (d) set
Q8 First, the input is a broadcast signal either received by its antenna or ……. in through a cable.
(a) cued (b) fed (c) led (d) sped
answer: (b) fed
Q9 Second, processing circuits inside the TV ……. the brightness, colour and audio data from this signal.
(a) contract (b) detract (c) extract (d) retract
answer: (c) extract
Q10 Third and last, its output apparatus, a cathode ray tube, changes the electronic signals into a ……. image on its
screen.
(a) vague (b) valuable (c) viable (d) visible
answer: (d) visible
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TOEIC tests / Incomplete Sentences / Advanced level # 83
Basic Investment Types
Q1 Common shareholders have the right to elect directors, to vote on certain corporate matters, and to share in
any ……. assets of the company if it is wound up.
(a) reclaimed (b) released (c) relevant (d) residual
answer: (d) residual
Q2 Common shareholders are the last to claim assets in cases of ……..
(a) dissolution (b) insolvency (c) insurgency (d) resolution
answer: (b) insolvency
Q3 Preferred shareholders may have no voting rights, but special features on redemption or ……. of preferred
shares into common shares exist in many cases.
(a) conversion (b) merging (c) morphing (d) transformation
answer: (a) conversion
Q4 U.S. Savings Bonds are backed by the general credit and taxation powers of the federal government, so there
is virtually no risk of ……..
(a) bankruptcy (b) default (c) depression (d) retraction
answer: (b) default
Q5 A bond is a loan by an investor to the government or a company, which generally promises to pay a specified
rate of interest and to repay a certain amount, the ……. value of the bond, at maturity.
(a) base (b) face (c) initial (d) official
answer: (b) face
Q6 Certificates of Deposit (CDs) are short-term, interest-bearing savings certificates issued by banks or brokers,
bearing a maturity date and a specified interest rate; they can be issued in any ……..
(a) condition (b) denomination (c) jurisdiction (d) nation
answer: (b) denomination
Q7 Money-market mutual funds (MMMF) pool money from large numbers of investors and use it to buy short-term
investments, such as T-Bills and commercial ……..
(a) blocks (b) contracts (c) paper (d) stock
answer: (c) paper
Q8 The returns on mutual funds depend on the fund’s investment objectives, described in its ……., and its success
in achieving them.
(a) articles of incorporation (b) leaflets
(c) prospectus (d) submissions
answer: (c) prospectus
Q9 ……. funds are much like mutual funds, but shares are not issued or redeemed on an ongoing basis; a set
number of shares are issued and then listed on an exchange for trade among investors.
(a) Closed-end (b) Finite (c) Limited (d) Short-line
answer: (a) Closed-end
Q10 Options give the holder the right to buy (‘call’ option) or sell (‘…….’ option) a security at a specific price for a
specific period of time.
(a) offer(b) place (c) put (d) vend
answer: (c) put
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TOEIC tests / Incomplete Sentences / Advanced level # 84
Budgeting
Q1 Budgeting is a combination of mathematics and guesswork: some ……. are precisely known, while others are
less clear.
(a) factions (b) factors (c) fallacies (d) fractions
answer: (b) factors
Q2 Every company should prepare a complete budget and constantly ……. its performance against that budget.
(a) match (b) merge (c) mirror (d) monitor
answer: (d) monitor
Q3 Any variation from a budget should be investigated and explained, and ……. action should be taken to correct
any problems.
(a) planned (b) potential (c) practiced (d) prompt
answer: (d) prompt
Q4 When you have set a budget, you should ……. to it as much as possible, but revise it when necessary.
(a) stand (b) start (c) stick (d) stretch
answer: (c) stick
Q5 Budgeting itself can help a company reduce costs, because every item in it must be ……. beforehand.
(a) certified (b) justified (c) ratified (d) rectified
answer: (b) justified
Q6 The wrong way to prepare a budget is to simply include everything at last year’s level plus annual ……..
(a) accrual (b) increment (c) inflation (d) investment
answer: (c) inflation
Q7 Focus first on the largest costs, since they should have the greatest ……. for reduction.
(a) potency (b) potential (c) prediction (d) projection
answer: (b) potential
Q8 Do not overestimate the ……. sales for the budget period.
(a) conjectural (b) considered (c) determined (d) projected
answer: (d) projected
Q9 Creating a(n) ……. forecast requires estimating the expected monthly expenditures and matching those
against the likely monthly income.
(a) cash flow (b) current account(c) operating (d) turnover
answer: (a) cash flow
Q10 Many companies maintain a ……. budget, so that they are continually budgeting for this time next year.
(a) floating (b) moving (c) rolling (d) shifting
answer: (c) rolling
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TOEIC tests / Incomplete Sentences / Advanced level # 85
Business Law
Q1 The Commission on European Contract Law recognizes that throughout Europe there is great interest in
developing a common European ……. and commercial law.
(a) civil(b) corporate (c) individual (d) personal
answer: (a) civil
Q2 The efforts and money which it will cost to unify the private law will be ……. repaid when it is there.
(a) amply(b) annually (c) entirely(d) mainly
answer: (a) amply
Q3 In 1997, the Third Commission began to prepare rules on subjects which are common to contracts, torts and
unjust enrichment, such as plurality of creditors and debtors, and ……. of debts and claims.
(a) advisement (b) alignment (c) arrangement (d) assignment
answer: (d) assignment
Q4 With a few exceptions the members of the Commission of European Contract Law have been academics, but
many of the academics are also ……. lawyers.
(a) practical (b) practiced (c) practicing (d) practicum
answer: (c) practicing
Q5 The Members have not been representatives of specific political or governmental ……., and they have all
pursued the same objective, to draft the most appropriate contract rules for Europe.
(a) interests (b) liaisons (c) platforms (d) wings
answer: (a) interests
Q6 The Principles may be compared with the American Restatement of the Law of Contract, which consists of
non-binding rules, or “…….”.
(a) by law (b) false law (c) near law(d) soft law
answer: (d) soft law
Q7 Some of the Principles of European Contract Law reflect ideas which have not yet ……. in the law of any state.
(a) adopted (b) approached (c) materialised (d) realised
answer: (c) materialised
Q8 The Commission has made an effort to deal with those issues in contract which face business life of today and
which may ……. the trade.
(a) adhere (b) advance (c) advertise (d) advise
answer: (b) advance
Q9 The Council and the Commission of the EU have been invited to prepare new procedural legislation in …….
border cases, in particular on those elements which are instrumental to a smooth judicial co-operation.
(a) beyond (b) both (c) cross (d) over
answer: (c) cross
Q10 It is envisaged that the general principles of the law of contracts provided in the PECL will be ……. in what may
eventually become a European Civil Code.
(a) imagined (b) instigated (c) integrated (d) investigated
answer: (c) integrated
86
TOEIC tests / Incomplete Sentences / Advanced level # 86
Business Letter Basics
Q1 The first goal in writing a business letter is to get the recipient’s ……..
(a) address (b) attention (c) services (d) trade
answer: (b) attention
Q2 One fundamental ……. of effective writing is to put the key information at the beginning.
(a) case (b) example (c) principle (d) situation
answer: (c) principle
Q3 Avoid ……. down the beginning of the letter with abundant information of which the reader is already aware,
however.
(a) gearing (b) setting (c) weighing (d) writing
answer: (c) weighing
Q4 Effective writing is ……. reading that makes the recipient want to read further.
(a) affected (b) effortless (c) effusive (d) offensive
answer: (b) effortless
Q5 In writing commercial correspondence, it is important to employ a friendly yet efficient ……..
(a) feeling (b) mood (c) tense (d) tone
answer: (d) tone
Q6 Try to aim for a ……. style, but without employing bad grammar, slang, or otherwise questionable English.
(a) controversial (b) convenient (c) conventional(d) conversational
answer: (d) conversational
Q7 Be merciless in eliminating the ……. that most people put into letters: it wastes the recipient’s time and tries his
or her patience.
(a) backing (b) clouding (c) complaining (d) padding
answer: (d) padding
Q8 A good business letter is simple and straightforward without being simplistic or ……..
(a) panoramic (b) paternal (c) patriotic (d) patronizing
answer: (d) patronizing
Q9 The conclusion or ending paragraph should bring the communication to a polite and ……. close.
(a) businesslike (b) interminable (c) measurable (d) subtle
answer: (a) businesslike
Q10 Unfortunately, the ending paragraphs in much commercial correspondence employ wordy and overused
phrases that detract from the letter’s ……..
(a) contact (b) contract (c) extract (d) impact
answer: (d) impact
87
TOEIC tests / Incomplete Sentences / Advanced level # 87
Business Software Competitors
Q1 Brian Moran writes in SQL Server Magazine (March 2005) that an interesting battle is taking ……. between
Microsoft and Oracle, two titans of the database world, and the prize is business-application software.
(a) form (b) part (c) shape (d) stage
answer: (c) shape
Q2 Pricing for databases and prices for high-end business-application software can be ……. entwined when a
vendor controls both the business layer software and the database.
(a) inevitably (b) inexorably (c) inevitably(d) irrevocably
answer: (b) inexorably
Q3 Vendors who sell both have a lot more margin to ……. with and can be a lot more creative about how they
price a total package for customers.
(a) control (b) deal (c) play (d) sell
answer: (c) play
Q4 Microsoft and Oracle are ……. competitors in the database space; competition in other areas inevitably has an
effect on their database competitions.
(a) febrile (b) fiendish (c) fierce (d) fleet
answer: (c) fierce
Q5 Earlier this year, Oracle (the second largest provider of business application software) merged with PeopleSoft
(the third largest provider), which had already ……. J. D. Edwards (another major provider) back in 2003.
(a) engorged (b) gulped (c) inhaled (d) swallowed
answer: (d) swallowed
Q6 SAP is still the dominant provider, but Oracle’s PeopleSoft acquisition is intended to grow the company’s …….
application division.
(a) flagging (b) shrinking (c) waxing (d) wilting
answer: (a) flagging
Q7 So a series of acquisitions has led to a(n) ……. in which SAP and Oracle share market leadership in the world
of business application software.
(a) cartel (b) consortium (c) monopoly (d) oligopoly
answer: (d) oligopoly
Q8 At the same time, Microsoft has been ……. slow but steady strides in building its own competitive offerings in
this space.
(a) forming (b) making (c) stretching(d) taking
answer: (b) making
Q9 Microsoft has been on a buying ……. since its purchase of Great Plains several years ago, acquiring Solomon
and several other niche companies to stitch together the Microsoft Business Solutions Business Group.
(a) binge (b) burst (c) spell (d) spree
answer: (d) spree
Q10 The competition between Microsoft and Oracle isn’t only about business software; both companies are ……. to
be platform companies.
(a) starving (b) straining (c) stretching(d) striving
answer: (d) striving
88
TOEIC tests / Incomplete Sentences / Advanced level # 88
Cellular Telephones
Q1 All ……. the world, cellular telephones are being used more and more.
(a) about (b) around (c) in (d) past
answer: (b) around
Q2 Cell phones are hand- ……. devices; they are also called wireless or mobile phones.
(a) carried (b) crafted (c) held (d) made
answer: (c) held
Q3 Cell phones are ……. with users because they are small, light and easily transported.
(a) common (b) famous (c) popular (d) well-liked
answer: (c) popular
Q4 Cellular telephones are actually little different than two- ……. radios.
(a) channel (b) party (c) path (d) way
answer: (d) way
Q5 A caller speaks into a cell phone, and it picks ……. his or her voice, transforming the sound into radio waves.
(a) at (b) out (c) over (d) up
answer: (d) up
Q6 Then these radio waves are transmitted through the atmosphere until they meet a ……. base station.
(a) near (b) nearby (c) nearly (d) neighborhood
answer: (b) nearby
Q7 The station sends your phone call ……. the standard telephone network, where it eventually reaches the
receiver.
(a) among (b) around (c) at (d) through
answer: (d) through
Q8 Cell phones provide a vast array of ……. these days, and new ones are being added all the time.
(a) buttons (b) customers (c) duties (d) functions
answer: (d) functions
Q9 When someone calls you, your cell phone receiver ……. radio waves sent out by the base station.
(a) collects (b) detects (c) elects (d) selects
answer: (b) detects
Q10 Inside your cell phone, these waves are converted ……. into the sound of the caller’s voice.
(a) back (b) backward (c) forth (d) forward
answer: (a) back
89
TOEIC tests / Incomplete Sentences / Advanced level # 89
Commercial Property
Q1 According to NAREIT (Yungmann and Taube, 2001), property insurance coverage should be based on fair
value, i.e., valuing assets at their current market values — actual, if available, or ……., if not.
(a) comparative (b) previous (c) projected (d) theoretical
answer: (d) theoretical
Q2 Much of the fair value debate has had a technical focus on how to place fair values on assets for which no
market values ……..
(a) apply (b) compare (c) exist (d) obtain
answer: (c) exist
Q3 While the technical issues are important, the real driver should be improving ……. for users of financial
statements.
(a) opacity (b) redundancy (c) translucency (d) transparency
answer: (d) transparency
Q4 A single global standard will increase the ……. of financial presentations, which currently vary considerably.
(a) completeness (b) comprehension (c) consistency (d) control
answer: (c) consistency
Q5 A comprehensive standard ……. comparability across all types of financial institutions.
(a) correlates (b) facilitates (c) initiates (d) legislates
answer: (b) facilitates
Q6 When accounting values for assets ……. from their underlying market values, some managements take
uneconomic actions to protect accounting performance measures.
(a) detract (b) distract (c) diverge (d) divide
answer: (c) diverge
Q7 For example, during the U.S. savings and loan crisis in the 1980s, many institutions ……. assets with market
values above book and continued to hold assets with book values above market.
(a) sold off (b) sold out (c) underwrote (d) wrote off
answer: (a) sold off
Q8 In hindsight, users of their financial statements were not well served by the accounting system ……. at the
time.
(a) at hand (b) in place (c) on hold (d) underway
answer: (b) in place
Q9 Fair value ……. argue that measuring financial assets as close as possible to their true underlying economic
values removes these perverse incentives.
(a) presentations (b) proponents (c) propositions (d) protocols
answer: (b) proponents
Q10 Users would also benefit from a clearer picture of the economic ……. of the enterprise.
(a) breath (b) health (c) heart (d) scene
answer: (b) health
90
TOEIC tests / Incomplete Sentences / Advanced level # 90
Company Benefits
Q1 Company benefits are often a significant portion of the employee’s compensation ……..
(a) package (b) parcel (c) salary (d) set
answer: (a) package
Q2 When considering an offer, the candidate should examine any benefits offered by the ……. employer.
(a) preferred (b) prescriptive (c) progressive (d) prospective
answer: (d) prospective
Q3 Generous benefits can contribute up to 35 or 40 percent to the ……. compensation for a job.
(a) overage (b) overall (c) overpaid(d) overseen
answer: (b) overall
Q4 Health insurance is an important benefit; it is less expensive through the employer at ……. rates than when
taking it out on one’s own.
(a) department (b) division (c) group (d) team
answer: (c) group
Q5 Should the employee become ill or have an accident, his or her medical ……. is adequately covered.
(a) bandage (b) injury (c) repair (d) treatment
answer: (d) treatment
Q6 Many US employers now help cover the expense of ……. facilities in their communities.
(a) childcare (b) childhood (c) childish(d) childlike
answer: (a) childcare
Q7 Another important benefit now often offered is flextime, which allows the employee to vary his or her working
hours, within ……., each day.
(a) hours (b) limits (c) ranges (d) reasons
answer: (b) limits
Q8 On the other hand, fewer companies are offering pension plans that guarantee a fixed monthly sum to ……..
(a) employees (b) layoffs (c) retirees(d) seniors
answer: (c) retirees
Q9 Another benefit, the stock ownership plan, permits the employee to buy ……. of the company’s stock at
subsidized prices.
(a) sections (b) segments (c) shares (d) slices
answer: (c) shares
Q10 ……. is a work plan that permits the employee to work from his or her home.
(a) Telecommunicating (b) Telecommuting (c) Teleconferring (d) Telejobbing
answer: (b) Telecommuting
91
TOEIC tests / Incomplete Sentences / Advanced level # 91
Conference Advice
Q1 Being a delegate at conferences and other gatherings is a valuable opportunity whether or not you present a
……..
(a) gift (b) negotiation (c) paper (d) presentation
answer: (c) paper
Q2 At such events, you will get an accurate ……. of the current direction of the industry.
(a) opinion (b) rationale (c) sense (d) thought
answer: (c) sense
Q3 And if you are scheduled to give a talk, you will gain increased ……..
(a) action (b) activity (c) honorarium (d) visibility
answer: (d) visibility
Q4 Actually, it is not very important for you to attend any of the ……. exhibitions.
(a) vended (b) vending (c) vendor (d) vent
answer: (c) vendor
Q5 In order for you to be ……. into your industry and its market, it is important for you to go to such events.
(a) plugged (b) posted (c) presented (d) proven
answer: (a) plugged
Q6 The importance of conferences is not the seminars or workshops, but the refreshment breaks and chatting at
the bar after the day is ……..
(a) accumulated (b) cancelled (c) discussed (d) done
answer: (d) done
Q7 The key feature of a conference is the chance to meet those whom you would not ……. have met.
(a) elsewhere (b) ever (c) otherwise (d) outside
answer: (c) otherwise
Q8 Be sure to carry your business cards, and do not hesitate to ……. cards with anyone you meet.
(a) change (b) charge (c) except (d) exchange
answer: (d) exchange
Q9 And finally: do not forget to enjoy your host city: conference information packages often ……. nearby
attractions and sightseeing opportunities.
(a) delight (b) enlighten (c) limelight (d) spotlight
answer: (d) spotlight
Q10 Well ahead of time, however, you should plan a balance of scheduled conference activities and events that
……. your needs.
(a) align (b) extend (c) measure (d) suit
answer: (d) suit
92
TOEIC tests / Incomplete Sentences / Advanced level # 92
Consumer Behaviour
Q1 Dr. Lars Perner explains that as well as the study of how products are purchased, consumer behavior also
involves their use and ……., since many environmental problems result from the latter.
(a) disposal (b) disturbance (c) perusal (d) reuse
answer: (a) disposal
Q2 Consumer behavior involves services and ideas as well as ……. products.
(a) durable (b) malleable (c) marketable(d) tangible
answer: (d) tangible
Q3 Product use is often of great interest to the marketer, because this may influence how a product is best ……. or
how we can encourage increased consumption.
(a) inventoried (b) manufactured (c) positioned(d) stationed
answer: (c) positioned
Q4 For example, by understanding that consumers are more ……. to food advertising when they are hungry, we
learn to schedule snack advertisements late in the afternoon.
(a) attendant (b) attractive (c) receptive (d) related
answer: (c) receptive
Q5 The impact of consumer behavior on society is also of relevance; for example, aggressive marketing of high
fat foods may have serious ……. for the national health.
(a) affectations (b) aftereffects (c) repercussions (d) retributions
answer: (c) repercussions
Q6 Since new products are usually initially adopted by a few consumers and only spread later and gradually to
the rest of the population, companies that introduce new products must be well financed so that they can stay
……. until their products become a commercial success.
(a) aboard (b) abreast (c) afloat (d) aloft
answer: (c) afloat
Q7 It is important to please initial customers, since they will in turn influence many ……. customers’ brand choices.
(a) consecutive (b) consequent (c) subsequent(d) subservient
answer: (c) subsequent
Q8 Common sense suggests that if you buy a 64-ounce bottle of laundry detergent, you should pay less per
ounce than if you bought two 32-ounce bottles; in practice, however, you often pay a size ……. by buying the
larger quantity.
(a) discount (b) increase (c) percentile(d) premium
answer: (d) premium
Q9 Consumer surveys, as any kind of research, are vulnerable to …….: the wording of a question can influence
the outcome a great deal.
(a) ambiguity (b) bias (c) bigotry (d) weighting
answer: (b) bias
Q10 ……. measures are occasionally used to examine consumer response; for example, advertisers may want to
measure a consumer’s level of arousal during various parts of an advertisement.
(a) Paramedical (b) Physiological (c) Psychiatric (d) Psychotic
answer: (b) Physiological
93
TOEIC tests / Incomplete Sentences / Advanced level # 93
Contracts and agreements
Q1 A contract is a ……. agreement that is reached between two individuals or parties.
(a) bound (b) bounded (c) binding (d) boundary
answer: (c) binding
Q2 A contract between an individual and his or her employer is for the services s/he will provide in exchange for
getting ……..
(a) paid (b) serviced (c) employed (d) accrued
answer: (a) paid
Q3 ……. a rental agreement to live in an apartment for one year is a kind of contract.
(a) Writing (b) Sketching (c) Signing (d) Stamping
answer: (c) Signing
Q4 The tenant promises to pay a ……. amount of rent, and in return, the realty agent promises to supply the
accommodation.
(a) large (b) certain (c) sum (d) leased
answer: (b) certain
Q5 A customer ……. into a contract each time s/he makes a purchase.
(a) goes (b) joins (c) becomes (d) enters
answer: (d) enters
Q6 A contract is initiated when a person makes an offer to buy something and the seller ……. his or her offer.
(a) agrees (b) includes (c) accepts (d) signs
answer: (c) accepts
Q7 In order for a contract to be completed, something of ……. needs to be exchanged.
(a) worth (b) value (c) goods (d) interest
answer: (b) value
Q8 A contract has been created when both the buyer and the seller have agreed that there will be some kind of
……..
(a) consideration (b) service (c) application(d) business
answer: (a) consideration
Q9 Any contract that is made to buy or sell something that is ……. is not enforceable under law.
(a) illogical (b) illegible (c) illegal (d) illegitimate
answer: (c) illegal
Q10 A contract is required to be made by those who are legally capable, a condition called ……..
(a) capaciousness (b) capacity (c) credence (d) credibility
answer: (b) capacity
94
TOEIC tests / Incomplete Sentences / Advanced level # 94
Corporate Taxation
Q1 Rob Norton, of eCompany Now and Fortune magazines, notes in the article quoted below that corporate taxes
are among the least efficient and least ……. of taxes.
(a) avoidable (b) defeatable (c) defensible(d) reprehensible
answer: (c) defensible
Q2 The tax is popular with the man ……., who believes, incorrectly, that it is paid by corporations.
(a) in the shop (b) in the street (c) on the block (d) on the job
answer: (b) in the street
Q3 The federal corporate income tax applies only to some businesses — those chartered as corporations — and
not to partnerships or ……. proprietorships.
(a) simple (b) single (c) sole (d) strict
answer: (c) sole
Q4 The federal tax is levied at three different rates on different ……. of income: 15 percent on taxable income
under $50,000; 25 percent on income between $50,000 and $75,000; and 34 percent on income above that.
(a) brackets (b) components (c) portions (d) segments
answer: (a) brackets
Q5 A good reason that state and local corporate income taxes remain low is that corporations could easily …….
out of states that imposed unusually high taxes.
(a) reinstate (b) relegate (c) relocate (d) replace
answer: (c) relocate
Q6 Except for emergency taxes in wartime, corporate profits were first taxed in 1909, when Congress ……. a 1
percent tax on corporation income.
(a) decided (b) enacted (c) proscribed(d) retracted
answer: (b) enacted
Q7 The Tax Reform Act of 1986 was designed to increase the share of federal revenues collected via the
corporate income tax and to decrease the share from the ……. income tax.
(a) individual (b) personnel (c) private (d) single
answer: (a) individual
Q8 While the top corporate tax rate was cut, deductions for capital expenditures were severely ……., and as a
result the effective tax rate for many corporations rose.
(a) amended (b) curtailed (c) examined (d) extended
answer: (b) curtailed
Q9 The central problem with the corporate income tax from an economic point of view is that, ultimately, only …….
can pay taxes.
(a) entities (b) companies (c) people (d) some
answer: (c) people
Q10 As early as the 17th century, Sir William Petty, one of the ……. of modern economics, argued that a tax on the
production and sale of commodities would eventually be shifted by producers to consumers, who would pay it
in the form of higher prices.
(a) planners (b) precursors (c) predecessors (d) progenitors
answer: (d) progenitors
95
TOEIC tests / Incomplete Sentences / Advanced level # 95
Detecting Competition
Q1 Mark Hennricks in Entrepreneur magazine (December 1999) warns that you should not count on friendly
competition; if you do, your rivals might just steal your customers from under your ……..
(a) feet (b) files (c) nose (d) table
answer: (c) nose
Q2 Potential competitors for Sparks.com, an online retailer of real greeting cards, run the ……., from the corner gift
shop to Amazon.com.
(a) gambit (b) gamut (c) gannet (d) gauntlet
answer: (b) gamut
Q3 That awareness was ……. home during a recent meeting with executives of another company, supposedly to
explore setting up a strategic alliance with Lindau’s 70-person firm.
(a) brought (b) carried (c) sent (d) taken
answer: (a) brought
Q4 “One of them laid down a briefcase and out popped one of our business plans from a year ago, which they
had clearly obtained through ……. we had not intended,” recalls Lindau.
(a) angles (b) channels (c) doors (d) mediums
answer: (b) channels
Q5 “Someone to whom we had given a ……. copy of our business plan had shared it with our competition.”
(a) clandestine (b) confidential (c) critical (d) cryptic
answer: (b) confidential
Q6 Query vendors, customers, consultants and others who ……. business with companies in and around your field
to find out if and when new competitors are likely to emerge.
(a) do (b) have (c) make (d) talk
answer: (a) do
Q7 Lindau says venture capitalists represent a fruitful source for competitive information for her because due …….
requires investors to research related businesses before backing a company.
(a) deportment (b) determination (c) diligence (d) discernment
answer: (c) diligence
Q8 Companies that occupy spots on your value chain often understand your business and customers well enough
to become ……. rivals.
(a) patent (b) patterned (c) positive (d) potent
answer: (d) potent
Q9 Carefully ……. firms that have mastered technology similar to yours, even if they appear to operate in distant
sectors.
(a) castigate (b) circumvent (c) excoriate (d) scrutinize
answer: (d) scrutinize
Q10 No one wins every sale, but if you start to lose sales to companies you’ve never heard of, you may be ……. the
birth of new and unexpected competitors, and your early warning system may be faulty.
(a) feeling (b) noticing (c) undergoing (d) witnessing
answer: (d) witnessing
96
TOEIC tests / Incomplete Sentences / Advanced level # 96
Dotcom Retail Stores
Q1 Melissa Campanelli, a marketing and technology writer in Brooklyn, comments on the reasons for dotcoms to
open a physical store to extend their life ……..
(a) lengths (b) lines (c) spans (d) streams
answer: (c) spans
Q2 In the traditional realm of business, you open a retail store first and then launch a website, but since the
dotcom revolution, many surviving dotcoms that skipped that first step are realizing the benefits of opening a
……. location.
(a) brick-and-mortar (b) plaster-of-paris (c) rock-solid (d) set-in-stone
answer: (a) brick-and-mortar
Q3 Anyone that has a business plan with a goal of e-commerce needs to ……. that business plan with a retail
reality.
(a) augment (b) engineer (c) generate (d) offset
answer: (a) augment
Q4 “We realized very early that we could not exist purely as a dotcom,” says Sal Perisano, of iParty Corp, “We
knew we needed some terrestrial link, some reality other than a virtual company, to ……. what we were doing.”
(a) belay (b) belie (c) bolster (d) brook
answer: (c) bolster
Q5 Physical stores give your customers a more convenient way to return goods and try out products — two
options analysts say are ……. missing from Net stores.
(a) rashly (b) roughly (c) sorely (d) stiffly
answer: (c) sorely
Q6 Owning a store offers a natural ……. flow into and out of the store, which allows an entrepreneur to gather
names and begin direct-to-consumer marketing programs.
(a) goods (b) pedestrian (c) physical (d) traffic
answer: (d) traffic
Q7 However, opening a retail store is an expensive ……..
(a) exploration (b) exposition (c) imposition (d) proposition
answer: (d) proposition
Q8 For those of you who lack the funding needed to open a retail store right now, try renting a ……. in a local
shopping mall.
(a) barrow (b) hut (c) kiosk (d) table
answer: (c) kiosk
Q9 If you do want to set up ……., you should do whatever you can to learn about launching and running a
traditional retail business before you do so.
(a) business (b) operation (c) shop (d) store
answer: (c) shop
Q10 Your best ……. is to determine ahead of time whether a multichannel strategy is a good move for your dotcom.
(a) bet (b) chance (c) effort (d) thought
answer: (a) bet
97
TOEIC tests / Incomplete Sentences / Advanced level # 97
Electronic Commerce
Q1 This paper by Derek Miers received critical ……. when it was published in 1996, and the issues highlighted are
just as relevant today.
(a) acclaim (b) applause (c) attention (d) awareness
answer: (a) acclaim
Q2 Over recent years information technology has experienced an unprecedented degree of change, enabling the
transformation of the basic ……. of business.
(a) machinations (b) machines (c) mechanics (d) mechanisms
answer: (d) mechanisms
Q3 Within the next years we will see the emergence of secure, cost-effective electronic payment systems to …….
these technologies.
(a) accent (b) accept (c) augment (d) augur
answer: (c) augment
Q4 Those waiting for clear signs of this new age before acting will forever be destined to observe from the ……..
(a) back seat (b) bleachers (c) caboose (d) sidelines
answer: (d) sidelines
Q5 The fundamental opportunity offered by the Internet is for suppliers to gain direct access to consumers without
the attendant costs associated with the maintenance of physical distribution channels– people, bricks and
……..
(a) bats (b) concrete (c) mortar (d) sticks
answer: (c) mortar
Q6 Markets and marketing concepts will change radically, driven by those companies who successfully ……. the
challenge.
(a) forge through(b) rise to (c) set up (d) take in
answer: (b) rise to
Q7 11th-century Europe saw the emergence of credit-based banking systems and financial instruments such as
bills of exchange, and these concepts remain with us, in their modified form, ……..
(a) day after day(b) nowadays (c) to this day (d) up until today
answer: (c) to this day
Q8 These basic concepts ……. all modern forms of commerce.
(a) overhaul (b) overspread (c) underpin (d) underscore
answer: (c) underpin
Q9 The rise of the Internet since the ……. of the World Wide Web has provided an easy-to-use communication
channel for businesses to contact current and potential customers.
(a) advent (b) convention (c) event (d) provenance
answer: (a) advent
Q10 The emergence of the Internet as a general communication channel has also given ……. to the possibility of
widespread electronic commerce.
(a) hope (b) rise (c) thought (d) voice
answer: (b) rise
98
TOEIC tests / Incomplete Sentences / Advanced level # 98
Email Do’s and Don’t’s
Q1 Joan Lloyd, of Joan Lloyd & Associates, writes that email is a medium of communication ……. for sheer
convenience.
(a) uncompared (b) undivided (c) unequal (d) unparalleled
answer: (d) unparalleled
Q2 However, she warns that it also carries many ……. and even dangers in the office environment.
(a) deadfalls (b) freefalls (c) pitfalls (d) pratfalls
answer: (c) pitfalls
Q3 Delivering a negative message is difficult, even when it is spoken face-to-face; ……. is almost guaranteed
when it’s received by email.
(a) decisiveness (b) defensiveness (c) derisiveness (d) discursiveness
answer: (b) defensiveness
Q4 What’s worse, email can be printed and saved: both parties will often haul out their “documentation” to prove
how the other party has ……. them.
(a) decried (b) missed (c) reviled (d) wronged
answer: (d) wronged
Q5 If you receive an email that ……. you off, and your first reaction is to counterattack, don’t; close it and wait 24
hours before you respond.
(a) checks (b) fires (c) seizes (d) ticks
answer: (d) ticks
Q6 Because the tone and ……. are missing, it is more important to use friendly language, descriptive adjectives
and carefully chosen words.
(a) inflection (b) intention (c) reflection(d) retraction
answer: (a) inflection
Q7 If you don’t consider how it will sound on the other end and take steps to shape the delivery so the meaning is
understood, you could be doing ……. control later.
(a) communication (b) courtesy (c) damage (d) passion
answer: (c) damage
Q8 When I get a sloppy email, with poor punctuation, misspelled words or in lower case letters, it tells me the
person just doesn’t realize that what and how they write ……. their credibility to others.
(a) denies (b) exaggerates (c) telegraphs(d) underlines
answer: (c) telegraphs
Q9 Email feels private, but it’s anything ……..
(a) at all (b) available (c) but (d) public
answer: (c) but
Q10 Write every email for your boss’s eyes: it’s a great way to keep you honest and ……. sensitive.
(a) politically (b) positively (c) practically (d) probably
answer: (a) politically
99
TOEIC tests / Incomplete Sentences / Advanced level # 99
GAAP
Q1 Generally Accepted Accounting Principles are a set of accounting ……. approved by the professional
accounting industry.
(a) standards (b) suggestions (c) syllabuses (d) systems
answer: (a) standards
Q2 GAAP are a combination of ……. rules set by policy boards and the commonly accepted ways of recording and
reporting financial information.
(a) authoritative (b) guideline (c) optional (d) overriding
answer: (a) authoritative
Q3 They can become accepted either as a result of due ……. or as a result of long term practice.
(a) placement (b) polling (c) procedure(d) process
answer: (d) process
Q4 Accountants cannot express the opinion that financial statements are “in conformity with generally accepted
accounting principles” if such information includes any ……. from these principles.
(a) departures (b) duplications (c) projections (d) quotations
answer: (a) departures
Q5 After the Stock Market ……. of 1929, the American Institute of Accountants introduced five broad principles of
accounting which have won fairly general acceptance.
(a) Bubble (b) Bust (c) Crash (d) Plunge
answer: (c) Crash
Q6 It is relatively unimportant to investors what reporting method is used by a company, so long as they are
assured that it is followed ……. every year.
(a) conclusively (b) consistently (c) constantly (d) cooperatively
answer: (b) consistently
Q7 In 1934, the U.S. Congress created the Securities and ……. Commission (SEC), giving it the authority to
prescribe the methods used in preparing financial statements.
(a) Earnings (b) Economic (c) Evaluation (d) Exchange
answer: (d) Exchange
Q8 In 1938, Congress permitted companies to use a new ……. method, lifo, for income tax purposes.
(a) inclusive (b) introductory (c) inventory(d) investment
answer: (c) inventory
Q9 In 1939, the AIA recommended the phrasing, “present fairly in conformity with generally accepted accounting
principles” in the standard form of the ……. report.
(a) auditor’s (b) financial (c) management (d) stockholders’
answer: (a) auditor’s
Q10 The P & L monograph of 1940 promulgated the “……. principle”, which places primary emphasis on the
correspondence of costs with the revenues that they produce.
(a) alignment (b) approximation (c) concord (d) matching
answer: (d) matching
100
TOEIC tests / Incomplete Sentences / Advanced level # 100
Internal Communications
Q1 According to the Government Communication Network (GCN), a plan for internal communications should be
……. into every communication strategy.
(a) initiated (b) integrated (c) interwoven (d) involved
answer: (b) integrated
Q2 Winning the support of internal ……. can be as important as reaching key external audiences, and will be vital
to the success of your communication programme.
(a) jobholders (b) placeholders (c) stakeholders(d) stockholders
answer: (c) stakeholders
Q3 Internal communications need exactly the same kind of analysis and strategy as external communications:
there will be distinct audience groups who should be ……., and the same processes of information collection
and insight generation apply to internal as to external groups.
(a) sectioned (b) segmented (c) segregated (d) sequestered
answer: (b) segmented
Q4 Far from being the poor ……. of external communication, internal communication performs a crucial role within
government.
(a) neighbor (b) offspring (c) relative (d) sibling
answer: (c) relative
Q5 By ……. staff with the departmental vision and values so that they can apply them in their day-to-day work, it
creates a culture that does two things: it improves policy delivery and it increases the chance of meeting
departmental objectives.
(a) endearing (b) engaging (c) inducing (d) inoculating
answer: (b) engaging
Q6 Organisations that have a strong communications function frequently ……. those that don’t; private sector
companies that communicate effectively have a 19.4 per cent higher market premium than companies that do
not.
(a) outperform (b) outrank (c) overdo (d) overrule
answer: (a) outperform
Q7 As with external communications, it is not enough to have a tactical approach; every department should have
an internal communications strategy that is developed, implemented and monitored according to industry …….
practice and the needs of staff.
(a) best (b) in (c) made (d) style
answer: (a) best
Q8 Printed or online surveys might be your first port of ……. when it comes to understanding communication
needs within your department.
(a) action (b) call (c) entry (d) resort
answer: (b) call
Q9 Before selecting a research method, produce a ……. that sets out clear objectives and explains what you are
trying to achieve.
(a) brief (b) draft (c) mission (d) portfolio
answer: (a) brief
Q10 You might also need to set up a different dialogue with each team within your department to take on …….
cultural differences.
(a) board (b) other (c) serious (d) viewing